Account Executive, Digital Services

About the role

We are looking for a talented and energetic individual to join our growing team. This is a quota-carrying role where you will own quota for both new CDS digital sales and a total Convergix digital services number.

Key Responsibilities

• New-Account Development
• Build net-new pipeline in accounts with no prior CDS revenue, leading with SCADA/MES and Convergix's Intuition data-enablement platform.
• Own the full sales motion from outbound prospecting through signed PO — including discovery, business case development, solution shaping with the DS Solution Architect, and close.
• Drive digital campaign's inbound inquiries to qualified opportunities.
• Own conversion from marketing-sourced lead to committed deal.
• Target verticals: Food & Beverage, Life Sciences, CPG, Oil & Gas, discrete manufacturing — industries where MES/MOM and OT data investment is an active budget priority.
• Digital Services Growth — Full Line
• Own the commercial motion across the full CDS digital stack: Ignition, Intuition, Sepasoft MES/MOM (OEE, Track & Trace, SPC, Recipe/Changeover), Historian, and OT data/network enablement.
• Work with Account Managers to identify and attach digital services to existing Convergix pursuits — such as turning a systems or controls project into an total solution including MES deployment, a new build into a Historian + dashboarding program.
• Drive transactional services and solutions toward valued programs — MSA-backed, multi-year program revenue, not one-off project work.
• Partner with the DS Solution Architect on technical scoping and proposal development.
• You set the commercial strategy; they build the solution.
• Consultative Selling — Lead with the Problem
• Open every engagement with a diagnostic, not a pitch. Understand the customer's production visibility gaps, quality control pain, downtime exposure, and data connectivity challenges before proposing a solution.
• Translate operational problems into a business case tied to OEE improvement, downtime reduction, or compliance cost — not a feature list.
• Budget gets approved when the ROI is visible.
• Engage at multiple levels: plant manager, controls engineer, IT director, VP of Operations.
• Single-level selling loses to competitors who go wider.
• Market Development & Partner Leverage
• Develop and maintain working relationships with partner teams to maximize co-selling referrals and joint go-to-market activity.
• Represent CDS at relevant industry events.
• Provide market intelligence on competitor positioning— where CDS wins, where it doesn't, and what it would take to change that.

Essential Qualifications and Experience

• 5+ years of B2B sales experience in industrial automation, manufacturing IT, or systems integration — carrying and exceeding quota.
• Demonstrated closed wins in MES/MOM solutions. You have closed meaningful MES deals and can walk a plant manager through the business case without an engineer in the room.
• Hands-on familiarity with Ignition (Inductive Automation) — you know the platform, the licensing model, and the typical implementation scope. Sepasoft module experience is a strong plus.
• Historian experience — PI, Ignition Historian, or comparable.
• You understand how time-series data is captured, contextualized, and used operationally.
• A consultative sales methodology you actually practice — MEDDIC, Challenger, Solution Selling, or equivalent.
• You disqualify as well as you qualify.
• Based in the United States, authorized to work without sponsorship.
• Reliable transportation and an ability to travel 50% + within US and Canada.
• Desirable: Prior experience at a Sepasoft-certified or Inductive Automation Premier Integrator, Track record of growing accounts from a first project to a multi-year standardized platform program — MSA, recurring revenue, expanding scope, Deep vertical focus in Food & Beverage, Life Sciences, CPG, or O&G, Experience selling blended deals — technology license plus professional services — and structuring them profitably, Familiarity with ISA-95 and what enterprise-level MES integration actually looks like at scale.
• Passion: Outstanding written and verbal communications skills, Ability to build strong relationships, Highly coachable and trustworthy.

Physical Demands

• While performing the duties of this position, the employee is regularly required to stand, walk, sit, use hands to feel objects, reach with hands and arms, stoop, kneel, talk and hear.
• Occasionally lifts or move up to 25 pounds.

Perks of Being Part of the Team

• Comprehensive Medical, Dental, and Vision insurance plans
• 401K, including company match
• Company-paid life insurance with optional supplemental coverage for you and your spouse/children
• Company-paid short and long-term disability
• Employee Assistance Program
• Paid-time off and company-paid holidays
• Profit Sharing

Convergix Values

• Integrity - Respect, Transparency, Commitment
• Excellence - Continuous Improvement, Innovation, Collaboration, Communication
• Passion - Momentum, Sense of Urgency, Growth, Success, Velocity