Account Executive, Core Accounts (Remote)

We believe in the power and joy of learning. At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

About the role

The Core Account Executive is responsible for owning and executing strategic account plans that drive sustainable revenue growth and long-term customer success. This role functions as a business partner to customers and internal teams, applying independent judgment to evaluate customer needs, recommend solutions, and influence sales and engagement strategies.

Responsibilities

• Develop and manage comprehensive account strategies aligned to customer goals, institutional priorities, and company revenue objectives.
• Evaluate customer data, usage trends, and market conditions to identify growth opportunities and risks.
• Recommend account-specific engagement approaches, solution mixes, and pricing considerations within established guidelines.
• Act as a strategic consultant to customers, translating business challenges into tailored solution recommendations.
• Guide customers through solution evaluation and adoption planning, emphasizing long-term value and outcomes.
• Build executive-level relationships and support complex decision-making processes.
• Collaborate with Marketing, Product, Finance, and Sales Leadership to shape go-to-market strategies and customer solutions.
• Provide insights that influence process improvements, sales enablement, and operational effectiveness.
• Participate in planning initiatives and pilot programs to support business innovation.
• Oversee account planning, opportunity prioritization, and deal governance activities.
• Ensure alignment with internal policies, compliance requirements, and revenue standards.
• Monitor outcomes and recommend corrective actions or strategic shifts when needed.

Requirements

• Bachelor’s degree in business, marketing, or a related field, or equivalent experience.
• Experience in strategic account management, consultative sales, or business operations roles.
• Demonstrated ability to work independently and exercise judgment on complex business matters.
• Strong analytical, communication, and collaboration skills.
• Proficiency with CRM and sales analytics tools.

Qualifications

• Ability to work independently and make decisions based on customer needs and company goals.
• Strong problem-solving and critical thinking skills.
• Excellent interpersonal and communication skills.
• Ability to manage multiple tasks and prioritize effectively.

Skills

• Strategic account management.
• Consultative selling.
• Customer relationship management.
• Market analysis and trend identification.
• Collaboration and cross-functional teamwork.
• CRM and sales analytics proficiency.

Benefits

Cengage is committed to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

Pay

$52,000.00 - $67,600.00 USD

Schedule

N/A