Account Executive (Bilingual Japanese)

About the role

The ideal candidate will act as a liaison between their sales team and our clients, ensuring customer satisfaction. They should showcase excellent communication and negotiation skills, act proactively to address clients' needs, and facilitate the sale process from beginning to the end.

Responsibilities

• Conduct market research to identify selling possibilities and evaluate customer needs
• Manage key accounts
• Act as the point of contact for clients
• Organize regular client meetings to discuss their requirements
• Resolve problems and handle complaints in a timely manner
• Identify new potential customers
• Supervise sales account representatives
• Ensure budget and time requirements are met
• Stay up-to-date with new features and product launches
• Establish best practices
• Monitor and report on sales performance analytics
• Suggest innovative ideas to increase sales and improve customer experience
• Perform other related tasks as needed

Qualifications

• Fluency in English and Japanese
• Experience in food or restaurant sales is beneficial
• Thorough understanding of marketing and negotiating techniques
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Aptitude in delivering attractive presentations
• Hands-on experience with customer service
• An ability to grasp clients' needs and to increase customer engagement
• Solid knowledge of CRM software and MS Office (MS Excel in particular)
• Understanding of sales performance metrics
• Excellent communication and negotiation skills
• Analytical and time-management skills
• BSc degree in Business Administration, Marketing or relevant field
• Experience in dealings involving market/culture

Pay

The salary is $50,000 - $55,000 plus bonus (around $10,000-$15,000 in the first year).

Schedule

The role requires making short trips to New England Area, RI, CT, ME, NH to visit customers or potential customers.