Account Executive

Position Overview

Astound Business Solutions is currently searching for an Account Executive for our greater Chicago, IL market. The Account Executive is responsible for outside sales to commercial customers, including medium to large business customers of both internet & telephone services. This includes proactively identifying new customer sales opportunities, defining customer needs, preparing proposals, and closing deals.

What You Bring To The Table

• 2-4 years prior experience managing business accounts in either a sales or customer service environment preferred.
• 1 – 2 years of practical, hands-on experience canvassing or cold-calling small and medium sized business customers strongly preferable.
• Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound Broadband products and the pricing and promotional offers available.
• Ability to work within Microsoft Office applications, such as Word, Excel, PowerPoint and Outlook.
• Must be able to work independently, with minimal supervision.
• Excellent detail orientation and follow through skills.
• Strong discretionary skills, as this position will have access to and work with information of a confidential nature.

A Day In The Life Of The Account Executive

• Sales of Astound business services including Fiber Internet, Voice, Hosted Voice and other related products to business accounts in assigned geographical areas.
• Focus on enterprise prospects with advanced network and IT requirements.
• Conveys order information politely and efficiently to support personnel and ensures all order information is entered accurately and within 48 hours.
• Completes all sales transactions, providing the customer with a scheduled installation which has been stipulated by engineering and construction.
• Completes all paperwork and agreements accurately, legibly and thoroughly.
• Maintains and demonstrates a current knowledge of Astound Broadband products, programming and promotional offers.
• Provides exceptional customer service at all times.
• Submits sales claims for unpaid completed sales within the allotted time frame.
• Projects a professional business manner and operates with a high degree of integrity.
• Other duties as assigned.

Qualifications

• Education: High school diploma or equivalent.
• Skills: Not specified.
• Behaviors: Not specified.
• Motivations: Not specified.
• Experience: Not specified.
• Licenses & Certifications: Not specified.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.