Account Executive

Job Summary

The focus of this role is to take ownership of an established portfolio of enterprise life sciences accounts – keeping them healthy, deepening relationships across client functions, and expanding revenue across TransPerfect’s service lines. This is an account-growth seat with a defined path to Director of Strategic Accounts: as you demonstrate expansion results, you will assume full strategic ownership of the territory’s most significant client relationships.

Key Position Takeaway

• Take ownership of an established portfolio of enterprise pharmaceutical, biotechnology, and medical device accounts, serving as the primary commercial point of contact
• Develop and execute account plans that identify expansion opportunities across service lines, including clinical trial translation, COA/linguistic validation, regulatory labeling, eTMF/clinical technology, and AI-enabled translation workflows
• Build multi-threaded relationships across client functions – clinical operations, regulatory affairs, quality, procurement, and commercial/medical affairs
• Identify, qualify, develop, and close expansion and cross-sell opportunities within existing accounts
• Develop an effective understanding of the capabilities, benefits, and competitive advantages of TransPerfect services
• Present TransPerfect solutions via one-on-one, group, online, and in-person meetings
• Partner with internal subject-matter experts and solution engineers to bring the right specialists into client conversations
• Manage and control pricing and contractual issues by developing a thorough understanding of company procedures
• Provide customer support and manage client expectations
• Quote, manage, and bill projects on a daily basis, coordinating with clients and production teams to ensure these run smoothly and profitably
• Maintain accurate pipeline, account intelligence, and forecast data

Essential Skills Required

• Commit to a high level of integrity and service
• Deliver quality work
• Service focused with a desire to exceed clients’ expectations
• Owning your performance and taking responsibility
• Multitask and work with a sense of urgency in a fast-paced environment
• Commit to always treating everyone (from clients to co-workers to vendors to business partners) with the ultimate level of respect
• Work well in a team with people from a variety of different backgrounds and cultures
• Build and maintain strategic relationships with clients and co-workers
• Celebrate diversity and embrace new ideas and differing perspectives
• Be financially responsible and make sound financial decisions
• Take active measures to achieve results and solve problems

Essential Experience Required

• 1 to 4+ years of sales, account management, or strategic business development experience within the life sciences and/or localization industries
• Demonstrated track record of growing existing accounts – measurable revenue expansion, not just retention
• Proven experience selling or managing large localization, clinical services, or technology engagements
• Familiarity with enterprise life sciences buying processes (procurement, MSAs, vendor qualification) strongly preferred
• Ability to operate independently and contribute from day one – this seat carries a live account load