Account Executive
TransPerfect · New York, NY · Yesterday
On-siteCustomer Service$55k–$60k/yrFull-time
Responsibilities
- Research prospective clients through several strategies including internet research, trade show lists, referrals, yellow pages, various professional directories and personal investigation
- Create accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses and various other information
- Cold call prospective clients
- Generate daily mailings to prospective clients using updated and accurate spreadsheets
- Negotiate rates and deadlines with prospective and current clients
- Problem solve to improve current new business development strategy
- Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time and competitors’ information
- Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
- Follow up with clients to ensure their satisfaction with delivery, quality and customer service
- Research and understand all industries that TransPerfect markets to, including industry leaders, current events, and any other pertinent data
Qualifications
- Strong communication skills
- Ability to work independently and manage multiple tasks
- Proficiency in Microsoft Office Suite
- Experience in sales or related field is preferred
Skills
- Excellent interpersonal and communication skills
- Ability to work effectively both independently and as part of a team
- Strong organizational and time management skills
- Proficient in Microsoft Office Suite
Benefits
- Health insurance
- Retail benefits
- Paid time off
- Other voluntary benefits
Pay
New York City Salary Transparency
Compensation range: $55,000 - $60,000
Additional earnings: Eligible to earn commission
Schedule
Full-time position