Account Executive
About the role
You will become a trusted advisor to hotel owners, building awareness about how our products can benefit their property. You will have the chance to learn about the needs and opportunities accommodation providers experience, and offer solutions that bring value to their day-to-day operations and bottom line.
What We Do
We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.
We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between. And today, we’re the world’s leading open hotel commerce platform, supporting 50,000 hotels in 150+ countries - with over 130 million reservations processed by SiteMinder’s technology every year.
What You'll Do
- Create new opportunities and identify growth opportunities within existing customer accounts.
- Responsible for the full sales cycle, from outreach to demo and closing.
- Achieve sales KPIs and targets, working toward daily, weekly and monthly goals while managing sales opportunities in a timely manner.
- Prepare accurate quotes and develop and present proposals to clients in a professional and effective manner.
- Negotiate contracts as required, maintaining a balance between excellent service, client value and SiteMinder's business priorities.
- Maintain accurate records of your business development activities in SiteMinder's CRM system.
- Share customer feedback with the Product Team to help inform future product improvements.
- Work with local industry groups and travel associations to promote SiteMinder's products and brand.
- Attend key functions and events, with occasional travel to client locations to meet with relevant stakeholders.
What You Have
- Experience in Software-as-a-Service (SaaS) sales.
- A professional and engaging phone presence, experience facilitating meetings with prospective customers, and excellent listening skills.
- Strong verbal skills to communicate professionally with customers, in writing and over the phone.
- Self-motivation and resilience to show up each day and give your best.
- Growth mindset - openness to feedback and coaching.
- Industry background is a huge plus (hotel tech, OTA, revenue management).
Our Perks & Benefits
- Equity packages for you to be a part of the SiteMinder journey.
- Hybrid flexible working from our office in Dallas.
- Mental health and well-being initiatives.
- Generous parental (including secondary) leave policy.
- Paid birthday, study and volunteering leave every year.
- Sponsored social clubs, team events, and celebrations.
- Employee Resource Groups (ERG) to help you connect and get involved.
- Investment in your personal growth offering training for your advancement.