Account Executive

Essential Functions

• Generate group ticket revenue using all sales methods, including face to face appointments, texting, emailing, phone calls, arena tours, prospecting, and networking
• Manage relationships with various accounts to exceed established sales goals; Conduct high amounts of new business meetings and outreach daily
• Plan, develop, and execute strategic group sales promotions and theme nights by creating a unique offer and targeted sales campaign to a specific niche group or community
• Prospecting to generate new business relationships; responsible for hosting client meetings and potential client presentations on a regular basis
• Provide prompt, thorough, and courteous responses to all inbound & outbound customer communication – phone calls, emails, mail, etc.; Maintain high level of customer service to existing and new clients
• Perform “game day” responsibilities, including entertaining clients and prospects, as well as working ticket sales booths and tables
• Attend team, community, and other events for purpose of maximizing sales opportunities
• Provide sales reports and contact status back to management on a daily and weekly basis during Goal Setting Meetings

Specific Job Knowledge, Skill and Ability

• Hightly organized, resourceful, detailed-oriented, quick learner and time management skills
• Excellent relationship building and customer service skills
• Ability to learn in a team environment and adhere to departmental guidelines
• Ability to professionally communicate and interact with all levels of management
• Proficient with Microsoft Word, Excel, and Outlook; ability to learn required business systems
• Ability to professionally handle highly sensitive and confidential information
• Knowledge in Paciolan or other ticketing and CRM software preferred

Qualification Standards

• Education: BA/BS Degree (4-year)
• Experience: 1-2 years of related work/internship experience
• Characteristics: Presence, Energy, Emotional Intelligence, Innovative, People First