Account Executive

About The Role

Our Account Executives drive PetDesk’s growth by attracting new veterinary clinics and expanding relationships with existing customers within defined territories. In this remote role, you’ll manage the full sales cycle—from outbound prospecting to deep discovery qualification, demo, and close—while also converting inbound interest and partnering closely with our Sales Development team. You’ll use a consultative, solution-oriented sales approach grounded in credibility, trust, and a deep understanding of veterinary practice needs.

Responsibilities

• Manage the full sales cycle—from outbound prospecting to deep discovery qualification, demo, and close—while also converting inbound interest and partnering closely with our Sales Development team.
• Use a consultative, solution-oriented sales approach grounded in credibility, trust, and a deep understanding of veterinary practice needs.
• Own key onboarding and handoff steps, including kickoff scheduling and payment-related transitions for new product sales, while leveraging automation to streamline the customer journey.
• Partner cross-functionally with Marketing, Implementation, Customer Success, and Product to ensure a smooth, customer-centric experience from first touch through go-live.
• Demonstrate accountability and integrity by owning outcomes, solving problems proactively, maintaining ethical selling practices, and protecting customer information.
• Stay adaptable and growth-oriented, continuously learning through product updates, market trends, and new sales techniques.
• Travel approximately 10% for trade shows, sales kickoffs, customer events, and industry conferences.

Requirements

• 2+ years of full-cycle SaaS inside sales experience, with a track record of owning your pipeline, forecasting accurately, and hitting revenue targets.
• Hands-on CRM expertise (Salesforce preferred), with strong attention to detail in data accuracy, follow-ups, and documentation.
• Excellent communicator, especially over the phone—our sales motion is 95% virtual, so clarity, professionalism, and reliable follow-through are essential.
• Strong work ethic and learning mindset, staying coachable, applying feedback, and taking accountability for your performance.
• Natural problem solver who brings clear analysis, proposed solutions, and consistent follow-through.
• Collaborative team player who contributes to shared goals and works effectively with Marketing, Implementation, and Customer Success.
• You are committed to focusing your time and energy on this role exclusively; while we respect a strong hustle, we are not seeking candidates who are actively working multiple sales roles.

Qualifications

• You are committed to focusing your time and energy on this role exclusively; while we respect a strong hustle, we are not seeking candidates who are actively working multiple sales roles.

Skills

• Consultative, solution-oriented sales approach grounded in credibility, trust, and a deep understanding of veterinary practice needs.
• Effective communication skills, especially over the phone.
• Strong work ethic and learning mindset.
• Collaborative team player who contributes to shared goals and works effectively with Marketing, Implementation, and Customer Success.

Benefits & Perks

• PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify your veterinary clinic’s operations while strengthening client relationships.
• The recruiting process is rooted in “Who: The A Method of Hiring” and consists of an average 2-week hiring timeline.
• This standardized interview process allows candidates to answer the same questions, experience the same process, and ensure a fair performance review from multiple perspectives.
• Final hiring decisions are ultimately made by humans.
• We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment.
• If you would like more information about how your data is processed, please contact us.