Account Executive

Duties and Responsibilities

• Ensure timely onboarding of new Clients and projects
• Act as the Client’s champion across Perch Energy, channeling feedback to Perch teams, translating business needs and product requirements into new solutions for clients
• Understand Client needs, develop relationships, and build trust
• Chair regular meetings with Clients to track and communicate ongoing portfolio performance
• Work closely with Business Development to deliver on contract and service expectations
• Educate Clients about community solar servicing and regulatory challenges
• Deliver reports and meaningful insights that provide transparency into overall project health and areas of opportunity
• Deliver customer information in support of Client invoicing and customer assignments
• Collect outstanding invoices
• Advocate for and negotiate contract amendments
• Advocate for continual improvements to services and product offerings
• Collaborate with the Executive Team, Operations, Technology, Accounting and Legal teams to develop and streamline accurate and substantive monthly reporting for Clients
• Support and execute account management tasks in new markets and regulatory environments
• Provide input to the Community Solar and Executive teams to set overall business goals and metrics

Requirements

• 5+ years’ experience in account management, client relationship management, or overseeing strategic partnerships, ideally B2B enterprise relationships
• Bachelor's degree in Communication, Management, Marketing, Business Administration, or other related major preferred
• Experience with Salesforce a plus
• Excellent time management, punctuality, and organizational skills
• Strong verbal and written communication skills with the ability to interpret standard contract terms and resolve sensitive, complex commercial matters
• The ability to balance multiple short and long-term priorities of varying scopes
• The ability to distill complex information into simple actionable items
• Experience in community solar or renewable energy preferred
• Curiosity about and commitment to clean energy

Benefits

• A remote-first culture – work where you’re most productive and comfortable
• Flexible paid time off – take time to recharge when you need it, no explanations required
• 13 company holidays and Summer Fridays – built-in long weekends and early logoffs to soak up the sunshine
• 12 weeks of paid parental leave – time to focus on your growing family without missing a beat
• 80–95% company-paid medical, dental, and vision coverage – we've got you (and your loved ones) covered