Account Executive

Responsibilities

• Achieve assigned sales targets and objectives for NTK Ceratec products through proactive account management.
• Take full ownership of project management, ensuring all customer requirements and deadlines are strictly met with high accountability.
• Lead and manage price negotiations with customers to ensure competitive positioning and achievement of desired profit margins.
• Manage end-to-end sales operations via customer-specific platforms, including EDI systems, accurate order entry, delivery scheduling, and demand forecasting.
• Oversee and coordinate quality and change management processes, such as DMR (Defective Material Reports) and SNF (Special Notification Forms), in close collaboration with the SPE team and Japanese manufacturing sites.
• Act as a primary liaison between customers, Niterra North America, and NTK Ceratec to ensure seamless communication and issue resolution.
• Identify future customer product applications and technical requirements, actively communicating findings to the SPE team and NTK Ceratec personnel.
• Monitor and communicate competitive market information obtained from customers or industry sources to the appropriate internal teams.
• Prepare and deliver professional presentations to customers to promote NTK Ceratec products and services.
• Compile and present reports on critical customer meetings to appropriate NTK Ceratec personnel in Japan.
• Comply with all applicable Antitrust and Competition Laws, ensuring all business activities are conducted fairly and ethically.
• Maintain strict confidentiality of proprietary information and adhere to Non-Disclosure Agreements (NDA) regarding both company and customer data.
• Adhere to all company policies and procedures, including IATF, ISO, J-Sox, and Safety related policies.

Qualifications

• Bachelor's degree from an accredited four-year college or university.
• 2+ years of increasingly responsible sales or account management experience, preferably in the SPE (Semiconductor Production Equipment) or related technology markets.
• Proven experience in managing customer projects with high accountability, ensuring all requirements and deadlines are strictly met.
• Experience in sales operations via customer-specific platforms, including EDI systems, order entry, and demand forecasting.
• Ability to quickly acquire and apply technical knowledge related to semiconductor manufacturing processes and ceramic material properties.
• Capacity to understand quality assurance standards and change management protocols.
• Proficient in written and verbal communication skills in both English and Japanese.
• Advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint) and other business software.
• Able to work independently with self-motivation while collaborating effectively as part of a global team.

Potential Hazards

• Normal office hazards.
• Hazards associated with travel.