Account Executive
Monarch Steel Company, Inc. · Chattanooga, TN · 2 mo ago
HybridSalesFull-time
About the role
Monarch Steel Company of Alabama, Inc., a division of American Consolidated Industries, is one of the country’s largest providers of hot rolled, cold rolled, and galvanized steel products. Here at Monarch Steel of Alabama we receive steel coils, slit/blank/cut to length coils and ship to our customers. We pride ourselves on outstanding safety, quality, customer service, and most importantly our 1 – TEAM environment. Monarch Steel Company of Alabama, Inc. has immediate full-time positions available!
Responsibilities
- Embraces the 1 T.E.A.M culture.
- Builds and maintains a network of sources from which to identify new sales leads.
- Profiles customers and prospects to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
- Analyze sales statistics to promote sales.
- Achieves sales targets to increase company profitability.
- Demonstrates the functions and utility of products or services to customers based on their needs.
- Safeguards customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
- Manages customer contract performance to ensure Commercial expectations are met for order profitability, inventory turns, payment within terms, etc.
- Maintains detailed reports of sales activities (via company provided CRM) including calls, orders, sales, lost business, and any customer or vendor relationship problems.
- Provides periodic territory sales forecasts and stays up to date with steel market trends and intel.
- Works with Inside Sales Representatives to monitor sales data to contribute to product/service schedule and planning.
- Travel to customers on an as-needed basis.
Requirements
- High School Diploma or GED required.
- Associate or bachelor’s degree in a related field, preferred.
- Three to five years previous outside/inside sales experience.
- Steel industry knowledge and experience, a plus.
Qualifications
- Ability to communicate with people outside the organization, represent the organization to customers, the public and ability to articulate conversations well to convey information effectively.
- Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Knowledge of sales principles and methods for showing, promoting, and selling company services.
Skills
- Ability to communicate with people outside the organization, represent the organization to customers, the public and ability to articulate conversations well to convey information effectively.
- Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Knowledge of sales principles and methods for showing, promoting, and selling company services.
Benefits
- 401(k) with Company Match
- Retailment Plan
- Health Insurance
- Dental Insurance
- Vision Insurance
- Accident, Hospital Indemnity, & Critical Illness
- 50k Company paid Life AD&D Insurance
- Life insurance
- Disability Insurance
- Employee Assistance Program
- Tuition Reimbursement Program
- Referral bonus Program - up to $1000
- Steel Toe Subsidy
- Prescription Safety Glasses Allowance
- Vacation & Personal Time Off
- Holiday Pay – Includes a Floating Holiday
Pay
Competitive salary and benefits package.
Schedule
Full-time position.
Physical Demands and Work Environment
- The noise level in the work environment is usually low to moderate.
- Regularly sits and uses hands to finger, handle, or feel objects, tools, or controls.
- Frequently talks or hears.
- Sometimes stands; walks; reaches with hands and arms; stoops, kneels, crouches, or crawls.
- Occasionally lifts and/or moves up to 25 pounds.