Account Executive

Job Role

The Account Executive is responsible for cultivating high-profile client relationships and delivering customized services that align with customer needs and company objectives. This role works closely with sales and support teams to ensure long-term partner success and manage operational aspects across key accounts.

Responsibilities

• Generate quotes for engineering, training, and software services
• Identify sales opportunities through research and strategic outreach
• Expand company presence within the industry
• Conduct product training webinars for existing customers and prospects
• Counsel with customers as a technical resource on product offerings
• Attend trade shows and conferences to promote the company and services
• Follow up on all sales opportunities and customer inquiries/concerns promptly
• Provide general customer service for existing and new business accounts
• Cultivate and maintain long-term customer relationships
• Grow the customer base through prospecting and cold calling
• Promote company services and products including training programs and software
• Collaborate with internal teams to support customer needs across departments
• Perform additional duties as assigned by management

Requirements

• Bachelor’s degree in a business-related field preferred
• 3-5 years of experience in general sales and/or customer service preferred
• Confident phone presence and professional email communication skills
• Ability to virtually present our products and offerings
• Proficiency in Microsoft Office Suite, internet research, and database entry
• Knowledge of HubSpot, Salesforce, or other CRM platforms
• Detail-oriented with strong multi-tasking abilities
• Strong problem-solving and goal-driven mindset
• Able to work independently and within a team
• Must be able to remain in a stationary position (Seated or standing) for extended periods
• Occasionally may need to lift or carry items up to 25 pounds (E.g., office supplies, small equipment)

Preferences

• Prior experience in technical sales, software, or industrial services
• Familiarity with refrigeration, engineering, compliance, or construction industries