Account Executive

About the role

Influx is looking for an experienced Account Executive to join our rapidly expanding sales team. The role involves building the Account function, owning the entire Influx customer base, and nurturing and growing strategic accounts. Key responsibilities include generating expansion revenue, increasing the strength, breadth, and scope of Influx's relationships within client organizations, guiding clients through their buying journey, and partnering closely with Delivery Directors and Service Delivery Managers to source and nurture expansion leads.

Responsibilities

• Generate expansion revenue
• Identify and understand the specific situation, needs, and challenges of clients; match the right Influx solution to their requirements
• Guide clients through their buying journey and decision-making hurdles
• Partner closely with Delivery Directors and SDMs to rapidly source, follow up on, and nurture expansion leads
• Nurture and manage your pipeline using various tools and platforms
• Communicate back to the business what you're working on, why, and what's working - contribute actively and accurately to pipeline reporting and meetings
• Close deals and stretch goals

Requirements

The ideal candidate should have over 3 years of experience in sales, account management, or customer success across digital services, SaaS software, CX solutions, or similar. Excellent communication skills, partnership-building skills, entrepreneurial energy, and a commercial instinct are essential.

Qualifications

• Over 3 years of experience in sales, account management, or customer success
• Excellent communication skills
• Partnership-building skills
• Entrepreneurial energy
• Commercial instinct

Skills

• Strong communication and negotiation skills
• Ability to build and maintain strong relationships with clients
• Experience in managing and closing sales deals
• Knowledge of SaaS and digital services

Benefits

Remote working arrangement in a globally distributed organization, with business trips expected a few times a year. Uncapped earning potential with a commission structure rewarding expansion wins.

Pay

Competitive compensation package including uncapped earning potential through commission structures.

Schedule

Flexible schedule to accommodate remote work and occasional travel.

Company Culture

We are a fast-growing scale-up with a focus on treating others as you would like to be treated, showing, not telling, prioritizing the listener, focusing on the facts, and disrupting the BPO and outsourcing industries. We value diversity and inclusion and strive to create a supportive and inclusive environment for all employees.