Account Executive

Key Responsibilities

• Provide support to the Account Manager.
• Provide technical input and advice on print projects as required.
• Take briefs from the client and ensure requirements such as spec and critical dates are captured.
• Produce detailed specifications for internal and external clients.
• Brief suppliers on client requirements.
• Maintain a full understanding of the broad range of HH Global’s services and pass details on to the client.
• Implement new methods and procedures as required.
• Ensure invoicing procedures are followed.
• Manage and fulfil client expectations.
• Manage day to day operational requirements.
• Build and develop relationships with key stakeholders.
• Deliver excellent customer service to clients, suppliers and internal stakeholders.

Requirements

• Bachelor’s degree in related discipline or equivalent work experience.
• 1+ years experience working within a client services environment directly engaging with clients.
• Numerate with a strong commercial understanding.
• Ability to manage multiple projects simultaneously.
• Strong time management and prioritization skills.
• Experience of finding solutions.
• Keen eye for detail.

Qualifications

• Knowledge of print processes and materials.
• Understanding of project management principles.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.

Skills

• Technical proficiency in print production.
• Strong problem-solving abilities.
• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.

Benefits

• Healthcare, Dental, Vision Insurance.
• Short-term and long-term disability coverage.
• 401k with discretionary company match.
• 16 days of PTO with 9 company holidays + 3 floating holidays.

Pay

Compensation is commensurate with experience.

Schedule

This is a hybrid position based in our New York, NY office. This role will be required to be in office 3-4 days per week, with the ability to work from home the remaining days.