Account Executive

About the role

The Account Executive at Frazer is responsible for driving sales growth and expanding company revenue by proactively identifying and developing new business opportunities. This role requires a fearless, results-driven hunter who is passionate about building long-lasting customer relationships through a consultative sales approach.

Responsibilities

• Proactively prospects for new customers through direct outreach (phone calls, in-person meetings) and indirect methods such as industry networking.
• Builds and maintains strong customer relationships by promoting Frazer solutions at trade shows, events, customer dinners, and through regular customer and prospect visits.
• Qualifies prospects using established company criteria to ensure alignment with ideal customer and sales profiles.
• Drives the full sales cycle from initial engagement to closed sale and cash receipt with support from the Sales Engineer.
• Responds to customer inquiries via phone, email, mail, or in person, providing technical specifications, pricing, quotes, and other requested information.
• Hosts in-person and remote customer specification review meetings to understand and address customer requirements.
• Maintains ongoing contact with customers and prospects to support long-term relationship development.
• Accurately enters and updates sales opportunities, interactions, estimates, forecasts, customer orders, and related information in Frazer systems, with assistance from the Sales Engineer as needed.
• Configures, prices, and quotes complex products including ambulances, stretchers, and other medical equipment with support from the Sales Engineer.
• Performs hands-on inspections of used units that customers bring in for remounting onto new truck chassis.
• Evaluates and responds to bids and formal RFPs, including periodic bid submissions of product offerings and pricing to purchasing groups, with support from the Sales Engineer.
• Attends final inspections and in-service delivery walk-arounds with customers when their unit is ready for pickup, with support from the Sales Engineer.
• Follows up with customers after delivery to promote continued satisfaction and long-term relationships.
• Demonstrates Frazer Core Values while working with Frazer employees, vendors, and customers to help achieve team, department, and company goals.
• Learns and reinforces safe and proper work procedures while actively following Frazer Safety Programs and policies outlined in the Employee Handbook.
• Pursues productivity enhancements by recommending and/or implementing policy or process changes that improve effectiveness or efficiency.

Required Education and Experience

• Bachelor’s Degree
• 3+ years in a “hunter” type sales role
• Ability to pass background and motor vehicle record check
• Reliable form of transportation and vehicle insurance

Preferred Education and Experience

• College degree required
• Experience selling to municipal governments
• Fire/EMS background
• Experience using Customer Relationship Management (CRM) systems