Account Executive

About the role

CipherHealth is an award-winning software company dedicated to enhancing care coordination and outcomes across the continuum. Since 2009, our automated, scalable platform has empowered healthcare organizations to engage patients and care teams at every touchpoint, streamlining workflows and improving experiences. With tailored communication solutions powered by AI and deep integrations, CipherHealth drives better clinical results, operational efficiency, and financial sustainability, transforming healthcare one interaction at a time.

Responsibilities

• Run the full sales cycle from prospecting to close and contract execution
• Lead executive-level conversations with CMOs, CNOs, CFOs, and CIOs, connecting our solutions to their strategic goals
• Maintain a pipeline of 5X assigned quota in CRM at all times
• Diagnose prospect challenges, build business cases, and develop clear ROI narratives that drive decisions
• Develop and execute multi-threaded deal strategies — stakeholder mapping, objection handling, procurement navigation, and budget alignment
• Develop research-driven account plans that identify buying triggers, key stakeholders, and budget cycles
• Prospect consistently within assigned territory using a disciplined, data-informed approach
• Collaborate with your SDR partner on joint outreach and account coverage plans
• Drive expansion, cross-sell, and upsell opportunities within existing accounts
• Deliver accurate, stage-appropriate forecasts to Sales leadership with supporting deal detail in CRM
• Maintain real-time CRM hygiene across all calls, meetings, stage changes, and close plan activity
• Surface risks and blockers early, always paired with a recommended path forward
• Partner with Solution Engineering, Customer Success, and Product to deliver tailored demos and proposals
• Represent CipherHealth at industry conferences and clinical forums
• Stay current on healthcare trends, regulatory shifts, and the competitive landscape

Qualifications

• 8–15 years of enterprise outside sales experience, with at least 5 years in acute care or health system environments
• Proven quota attainment in complex, multi-stakeholder deals with 6–18 month sales cycles
• Executive presence and communication skills at the C-suite level
• CRM proficiency and disciplined pipeline management (Salesforce preferred)
• Experience navigating health system procurement, legal, and compliance processes
• Ability to travel 40–50% within the assigned territory

Preferred Experience

• Selling patient engagement, care coordination, or clinical workflow SaaS
• Familiarity with value-based care, HCAHPS, and hospital quality improvement
• Background in consulting, clinical operations, or healthcare IT advisory
• Trained in MEDDIC, Challenger Sale, or a comparable enterprise sales methodology