Account Executive

Responsibilities

• Manage and support client persistency for a designated book of business in the South Texas market.
• Serve as the pharmacy subject matter expert (SME) for the Medical Sales organization, providing ongoing education and advancing pharmacy knowledge through training initiatives.
• Participate in client engagements to review performance metrics and present a comprehensive suite of pharmacy management solutions aligned to reducing total healthcare costs.
• Identify and drive opportunities to enhance pharmacy earnings contributions through strong client relationships and strategic collaboration with Medical Sales partners.
• Partner cross-functionally with Medical Sales, underwriting, and key stakeholders to support pricing, renewal strategies, and competitive positioning to retain and grow business.
• Cook external messaging related to pharmacy programs, collaborating with operational and support teams to ensure alignment.
• Lead or support client and broker meetings, including service issue resolution discussions and acting as an escalation point for pharmacy-related concerns.
• Participate in finalist presentations for new and existing business opportunities as needed.
• Analyze pharmacy utilization trends to provide consultative recommendations and address client follow-up questions.
• Build a deep understanding of client needs, goals, and objectives to deliver tailored solutions.
• Provide pricing, audit, and contract support to clients and internal partners.
• Interpret and communicate pharmacy coverage policies in collaboration with clinical partners.
• Perform additional duties as needed to support client satisfaction and business objectives.

Requirements

• Bachelor's degree preferred
• 5 years or more of Pharmacy Benefit Management (PBM) / consulting experience supporting client expectations
• Experience with consultative client management methodologies
• Proven ability to manage a renewal independently with minimal supervision
• Ability to navigate and leverage the broader organization to better support clients
• A self-motivated individual displaying ownership, flexibility, accountability and responsibility
• Operational understanding and competence with the PBM business model
• Understanding the financial and pricing strategy of PBM
• Excellent verbal and writing communication skills
• Excellent presentation skills in group settings
• Technical skills using all Microsoft programs
• Residence in the Houston, Dallas, or San Antonio, TX area
• Ability to travel up to 20% of the time depending on candidate’s location with little or no advance notice