Account Executive

Overview

At BBH, members of the account management department are expected to be business partners - both externally with our clients, and internally with each member of a cross functional team. The account people should use their deep knowledge and understanding of the clients business in order to create the best conditions for the right work to thrive, leading to the success and growth of both our partners and our agency.

Responsibilities

• Building relationships with clients based on trust through flawless administration and reliability
• Communicating with clients as needed to ensure that any client requests are addressed in partnership with other members of the team
• Taking the time to learn about the client's business and competitive landscape, in order to start to build a picture of how the agency can help the client to achieve their ambitions
• Project managing the internal agency process in collaboration with other members of the account and operations teams
• Managing the flow of information across cross-functional teams within the agency
• Scheduling internal reviews and external client presentations
• Monitoring and reporting on the status of projects, ensuring that deadlines are met
• Handling miscellaneous team and client requests
• Ensuring that files are properly stored and managed
• Attending internal meetings and following up with summary notes and detailed next steps to keep projects on track
• Becoming the lynchpin within the account team. From scheduling meetings, to writing presentations; from late night meals to helping to win pitches; from contact reports to client events - the Account Manager has all the skills required to get to great work in the day-to-day
• Contributing to a positive, friendly and vibrant environment within the team and also the wider agency
• Proactively taking the initiative to grow, being intentional with your own career progression, and eager to learn
• Developing an intimate understanding of how an agency functions, the role and interplay between each of the departments, and the principles of excellent client partnership
• Actively participating in all formal and informal training sessions

Qualifications

• 2-3+ years of relatable experience in client service and/or project management
• Solutions-oriented; always has solutions in mind when managing up
• Demonstrated ability to work on multiple projects at once
• Extremely detail-oriented and organized
• Strong oral and written communication skills
• Strong interpersonal skills
• A passion for creativity

Pay

USD $50,065.00 - USD $73,944.00/Annually. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position.

Benefits

• Medical coverage, dental, vision, disability, 401K
• Parental and family care leave
• Family forming assistance
• Tuition reimbursement
• Flexible time off