Account Executive, Assisted Sell- Maryland/Delaware

About the role

As the Account Executive for Self-Assist Stores, you will drive sales revenue to achieve year-over-year growth and exceed sales budgets across Sephora and Ulta Beauty doors within the Maryland/Delaware territory. This role represents authority in the luxury beauty industry, influencing retailer associates through elevated selling, education, and artistry. You will work in-store alongside retailer teams, educate on newness and core SKUs, and cultivate meaningful relationships with store leadership at both Sephora and Ulta.

Responsibilities

• Sales Driven In-Store Activities
  • Drive financial results in-store to maintain year-over-year growth and meet or exceed sales plans across assigned Sephora and Ulta doors.
  • Demonstrate expertise in sales, product knowledge, and the self-assist retail market to create and execute territory strategies that accelerate growth of retail sales, newness, and core SKUs.
  • Accelerate consumer conversion through education, artistry, and coaching of retailer employees.
  • Conduct retention checks with Ulta associates following dedicated brand Daily Micro Trainings (DMT) and with Sephora employees following training sessions to reinforce brand knowledge and selling behaviors.
  • Ensure retailer staff are well-versed in brand messaging, key franchise differentiation, and full assortment knowledge for YSL, Prada, and Miu Miu.
  • Foster an inclusive, supportive team culture in-store, partnering with fellow L'Oréal Luxe brands and cross-category teams.
  • Execute and lead in-store events and activations aligned with product launches and brand initiatives, driving incremental business and building brand awareness.
  • Create a positive atmosphere by celebrating performance, encouraging open communication, and setting professional standards within retailer partnerships.
  • Serve as a recognized expert in retail artistry across self-assist channels, demonstrating entrepreneurial spirit and credibility with retailer partners and consumers.
• Customer Centricity
  • Accelerate customer acquisition and defend consumer retention through client relationship management, visual merchandising, and collaborative partnerships with store leadership.
  • Partner with Sephora store leadership to request brand surveys post-visit to capture performance insights and identify training opportunities.
  • Provide insights on consumer shopping behaviors, competitor activity, and evolving beauty trends within the self-assist retail environment.
  • Evaluate and monitor inventory levels; escalate replenishment needs through appropriate channels to optimize in-store sales.
  • Leverage virtual retailer tools like Glam Lab and Color IQ to personalize and elevate the consumer beauty experience.
• Operational
  • Analyze Luxe Dashboard sales reporting to understand door and territory achievement vs. sales plan, growth vs. prior year, and evolving sales trends.
  • Utilize Luxe Dashboards to monitor newness and core SKU performance and track sales trends following key market trainings and activations.
  • Partner with the Regional Sales Director to forecast individual door sales plans and collaborate on door development strategies.
  • Assess and evaluate each door's gondola productivity and brand rank, focusing on Top 100 doors, and surface improvement opportunities.
  • Recruit, hire, and train freelance Beauty Advisors to meet and exceed sales budgets through team selling, artistry coaching, and brand education.
  • Evaluate freelancer performance monthly and review market results with the Regional Sales Director to optimize hour allocations.

Requirements

• 3+ years of experience in retail or the service industry.
• 3+ years of beauty or retail management experience; self-assist retail experience (Sephora and/or Ulta) strongly preferred.
• Strong interpersonal communication and empathy skills.
• Sound judgment and ability to make thoughtful decisions in a fast-paced, self-assist retail environment.
• Collaborative team player with a growth mindset and passion for luxury beauty.
• Proficient in Microsoft Suite: Word, Excel, PowerPoint, Power BI, OneNote, and Teams.

Benefits

• Competitive benefits package including Medical, Dental, Vision, 401K, and Pension Plan.
• Hybrid Work Policy: Up to 2 days per week work from home for eligible roles, subject to manager approval.
• Flexible Time Off: Paid company holidays, paid vacation, vacation buy program, volunteer time, summer Fridays, and more.
• Access to company perks: VIP access to L’Oréal’s internal shop for discounted products, monthly mobile allowance.
• Learning & Development Opportunities: Unlimited access to e-learnings, lunch & learn sessions, mentorship programs, and more.
• Employee Resource Groups: Participation in think tanks and innovation squads.
• Access to mental health and wellness programs.

Pay

Salary Range: $82,000–$116,800. The actual compensation will depend on geographic location, work experience, education, and skill level.