ACCOUNT EXEC, SMB D2D SALES

About the role

Join our dynamic team of professionals dedicated to delivering exceptional customer experiences. We are seeking talented individuals who are passionate about technology and committed to excellence.

Responsibilities

• Manage customer relationships and provide excellent service
• Resolve customer issues efficiently and effectively
• Conduct regular maintenance and troubleshooting on customer equipment
• Ensure timely delivery of services and products
• Stay updated with industry trends and best practices

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field
• At least 2 years of relevant work experience in customer service or technical support
• Strong communication and problem-solving skills
• Ability to work independently and manage multiple tasks simultaneously
• Basic knowledge of networking and computer hardware

Qualifications

• Proficiency in Microsoft Office Suite
• Experience with CRM systems
• Excellent written and verbal communication skills
• Ability to work flexible hours including evenings and weekends

Skills

• Customer service skills
• Technical troubleshooting skills
• Problem-solving abilities
• Time management skills

Benefits

• Competitive salary
• Paid time off
• Health insurance
• Professional development opportunities

Pay

$50,000 - $60,000 annually

Schedule

Full-time, Monday through Friday, 8:00 AM - 5:00 PM