Account Director, Strategic

What You’ll Do

• Drive Account Strategy and Growth
• Own Expansion and Renewal Targets for Named Accounts
• Develop New Relationships in Strategic Accounts Through Prospecting, Networking, and Partnership with BetterUp Marketing Team
• Lead Commercial Conversations with Customers, Ensuring End-to-End Success of the Contracting Process
• Generate and Nurture Enduring Customer Relationships
• Navigate Complex, Matrixed Organizations and Identify Champions Internally
• Consult and Coach Customers on Talent and HR Strategy and Demonstrate How BetterUp Aligns to Their Business Objectives
• Serve as a Primary Point of Contact to Drive Member Engagement and Demonstrable Results
• Internal Relationship Building and Management
• Expert Level Internal Cross-Functional Collaboration
• Work with the Post-Sales Team, CSM, DM to Ensure Optimal Communications and Alignment Including Collaboration on Account Strategy, Account Opportunities, Politics, Stakeholder Identification, Member Utilization and Adoption
• Has the Ability to Keenly Listen to the Client and Identify Risks and Opportunities with Members and Swiftly Communicate to the BU Account Team
• Collaborate with the BU Product and Engineering Teams; Follow Processes and Procedures When It Comes to Client Asks
• Roadmap Prioritization
• On the Inverse, Work with Products to Get Them the Beta Customers They Need

Requirements

Minimum of 10 years sales experience, with 5+ years of enterprise consultative selling.

Track Record of Over-Achieving, Consistently Ranking in the Top 10-20% of the Company.

Personal Leadership and Closing 6+ Month, Multi-Buyer, $1M+ Deals.

An Unrelenting Drive to Learn, Succeed and Lead by Example.

Prior Experience Selling into CHRO and Heads of L&D/Talent/Transformation Work (Ideal, Not Required).

Exceptional Executive Presence (Selling to CXO), Compelling Written and Verbal Communication.

High Emotional Intelligence (EQ) That Drives Empathy, Strong Influence, Negotiation, and Problem-Solving.

Process-Driven, Meticulously Organized and Self-Motivated.

Technical Proficiency and Specifically Skilled Using Salesforce to Manage Sales Cycles.

Able to Adapt and Iterate on Your Sales Motion in a Startup Selling Environment.

Skills

AI Integration into Work to Deliver Exceptional Results While Maintaining Human Judgment and Creativity.

Benefits

• Access to BetterUp Coaching; One for You and One for a Friend or Family Member
• A Competitive Compensation Plan with Opportunity for Advancement
• Medical, Dental, and Vision Insurance
• Flexible Paid Time Off
• All Federal/Statutory Holidays Observed
• Four BetterUp Inner Workdays
• Five Volunteer Days to Give Back
• Learning and Development Stipend
• Company-Wide Summer & Winter Breaks
• Year-Round Charitable Contribution of Your Choice on Behalf of BetterUp
• 401(k) Self-Contribution

Pay

The Base Salary Range For This Role Is $204,000.00 - $255,000.00 : New York City & San Francisco $183,600.00 – $229,500.00 : All Other Hubs

Schedule

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