Account Director/Senior Account Director/Group Account Director

About the role

The Account Director for the Scientific and Medical Affairs team at Real Chemistry serves as the primary client contact for emerging and mid-stage biotech partners across medical affairs and publication workstreams. This role is part of the Biotech Center of Excellence (COE) and involves providing strategic counsel, overseeing project execution, driving account growth, and mentoring team members.

Responsibilities

• Serve as the day-to-day client lead and trusted advisor for emerging and mid-stage biotech partners across medical affairs and publication workstreams, leveraging our Biotech COE.
• Provide senior-level strategic counsel on key programs, tailoring recommendations to the realities of emerging and mid-stage biotech (e.g., evolving evidence, rapid timelines, and lean teams).
• Oversee account operations to ensure seamless execution of high-quality deliverables - driving proactive issue resolution, clear stakeholder communication, and consistent delivery standards across the Biotech COE.
• Drive strategic planning and account growth by identifying opportunities to evolve and expand programs for existing and identified emerging and mid-stage biotech clients.
• Ensure financial stewardship across the account, including budget oversight, forecasting, resourcing, and profitability management.
• Mentor and develop team members, fostering a collaborative, high-performing environment and contributing to capability-building within the Biotech COE.
• Stay current on industry trends, competitor activity, and relevant regulatory updates - translating insights into practical guidance for biotech clients.
• Support new business efforts for emerging and mid-stage biotech, contributing to pitches and proposals and partnering with the Biotech COE to showcase differentiated expertise.

Requirements

• 6+ years of experience in medical affairs and ideally publications, in an agency setting.
• Minimum of 3 years of experience servicing biotech clients.
• Proven leadership skills, with experience managing client relationships and internal teams.
• Strong strategic thinking and problem-solving abilities, with a track record of driving account growth.
• Exceptional communication and presentation skills, with the ability to influence and engage stakeholders at all levels.
• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Proficiency in financial management, including budget tracking and forecasting.
• Experience with Advisory boards, investigator meetings, and meeting management.
• Veeva management expertise (preferred but not required).

Qualifications

• Bachelor’s degree or equivalent work experience required.

Skills

• Adaptable and resilient, able to adjust scope and responsibilities as needed.
• Proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
• Highly organized self-starter, able to work independently and under tight deadlines.

Benefits

• Comprehensive benefit program and perks tailored to your region, including free snacks, holiday and paid time off, medical, dental, and vision plans, and mental wellness coaching.
• Access to more than 13,000 online classes with LinkedIn Learning.
• Flexible work arrangements, including the option to work from home or in-person at a Real Chemistry office or client site, depending on the region.

Pay

The pay range for this position is $150,000-$170,000. The Company reserves the right to modify this pay range at any time.

Benefits

• Real Chemistry offers a comprehensive benefit program and perks, tailored to your region.
• Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com.

Equal Opportunity Employer

We are an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry.