Account Director, Publishing [SK-11528]

About the role

Step into a pivotal role where you will directly shape the success of creators within the dynamic publishing landscape. As a key contributor, you will be at the forefront of fostering relationships, developing strategies, and advocating for the needs of a diverse community of authors, publishers, and literary talent. Your expertise will drive market share growth through strategic acquisition and retention and directly influence the evolution of the platform’s offerings, ensuring it remains the premier destination for creative funding. This is an exciting opportunity to make a tangible impact, empowering creators and strengthening the entire publishing ecosystem.

Join a remote-first, profitable consumer platform with a global footprint. The company operates with the agility of a startup but the stability of a market leader, focusing on community-driven features and robust financial infrastructure. Their platform supports millions of active users and processes high volumes of peer-to-peer transactions daily, empowering creators to bring their projects to life.

Responsibilities

• Build and strengthen relationships with creators in the community, connecting with promising creators, publishers, and authors who could use the platform to bring impactful projects to life.
• Track creator interactions using a CRM, ensuring adherence to service-level agreements (SLAs) for curation and outreach support.
• Own relationships with top-tier creators in the category of focus, assuring consistent communication to retain their business and collaborating with their creator success team to support their launches.
• Develop and refine category-specific educational resources in collaboration with internal teams to better support creators.
• Identify opportunities to educate and empower creators by sharing best practices, industry insights, and platform resources.
• Serve as the face of the company within the category of focus, working with Communications and Marketing teams to pursue press appearances as well as in-person and virtual one-to-many community development opportunities.
• Establish and strengthen relationships with institutions and partners within the broader creative ecosystem to build the referral pipeline.
• Collaborate with industry stakeholders to expand reach and visibility within key creative communities.
• Contribute to the strategy for industry events, attending as a representative to engage with creators and industry audiences through networking and public speaking opportunities.
• Leverage events to connect with new and returning creators, positioning the platform as the go-to for their funding needs.
• Contribute to the strategy for the category of focus, collaborating across the company to meet key targets for revenue, creator retention, and growth.
• Advocate for the company in a competitive funding landscape, identifying and pitching new prospective creators while working to re-engage and win back those exploring alternate funding paths.
• Gather market intelligence on industry trends and competing platforms to inform outreach strategies and positioning.
• Support the development and rollout of new product features and services by recruiting beta participants and driving adoption among priority creators.
• Serve as an internal champion for the needs of creators, surfacing feedback on product, policies, and user experience to internal stakeholders and collaborating across teams to enhance the creator experience.
• Utilize category-specific curation channels to showcase creators’ work and collaborate with marketing teams to feature priority creators across brand channels.
• Develop strategies to highlight success stories and inspire new creators to engage with the company.

Requirements

• At least 5 years of professional experience working in the publishing industry, including a network of connections and a focus in one or more of the following areas: literary and talent agencies, large traditional publishing houses, influencer, celebrity, and content creator publishing.
• Experience working as an acquisitions editor, literary agent, or other sales and business development roles within the publishing industry.
• Demonstrated ability to collaborate and execute on strategic plans that get data-driven results.
• Exceptional communication skills: adept at speaking and presenting to small and large groups, speaking to the press, and representing the company in a positive light at industry events.
• Strong sense of what makes projects within their category of focus stand out—ability to assess quality, innovation, creativity, and clarity of presentation when reviewing a campaign independently.

Pay

The target hiring compensation for this role is a $113,600 base salary + bonus. Compensation is based on several factors including, but not limited to, education, relevant work experience, relevant certifications, and location.

Benefits

Eligible talent get access to benefits such as health benefit contributions, retirement plans with match, and flexible spending accounts.