Account Director, Power

About the role

ERM is looking for a Key Client Account Director (Electric Utility) to join us and take ownership of one of ERM’s most strategically important utility relationships in the western United States—an account generating over $20M in annual revenue with significant growth potential in the next 2–3 years.

Responsibilities

• Develop and maintain a three-year account strategy covering client priorities, growth opportunities, relationship mapping, and target portfolio mix.
• Translate strategy into an annual delivery plan with clear revenue pathways (recurring, follow-on, and new opportunities).
• Define priority buying centers and maintain accurate stakeholder maps aligned to key market drivers.
• Build a strong personal presence with senior client stakeholders as a trusted advisor.
• Deliver against annual sales and revenue targets and drive sustained account growth.
• Maintain a strong understanding of the competitive landscape and ERM differentiators to inform winning strategies.
• Expand ERM’s footprint by growing relationships, increasing service line penetration, and accessing new buyers.
• Lead cross-selling and integrated service delivery across existing and new client stakeholders.
• Identify and pursue new opportunities, personally engaging in key pursuits and conversions.
• Monitor account performance, track progress against plan, and intervene proactively where needed.
• Aligning regional, industry, and service line teams to support account priorities and growth initiatives.
• Build and lead an engaged account team with clear ownership of goals and relationships.
• Foster a community of practitioners across ERM who are invested in the account’s success.
• Support senior-level project delivery as needed, particularly in stakeholder management and client engagement.
• Develop and activate strategic partnerships that enhance account outcomes.

Qualifications

• BSc/MSc degree or equivalent technical expertise.
• 10+ years of commercial and key account management experience, including managing large, complex client relationships.
• Deep understanding of California and West Coast utility clients and power sector dynamics, including competitors and market drivers.
• Proven ability to expand relationships across multiple buying centers and functions.
• Action-oriented, assertive, and solutions-focused approach.
• Strong use of CRM and networking tools (e.g., Salesforce, LinkedIn, IntroHive) to build and activate client networks.
• Demonstrated ability to connect ERM capabilities to client needs, orchestrating cross-service teams to deliver integrated solutions.

Pay

The anticipated annual base pay for the Account Director, Power position is $174,480 - $223,469 (USD). Actual pay will depend on factors such as education, experience, skills, location, performance, and business needs.

Schedule

N/A

Benefits

• Paid time off
• Parental leave
• Medical, dental, vision, life, disability, AD&D insurance
• 401(k) or RRSP/DPSP

Application

Please submit your resume and brief cover letter.