Account Director, Financial Institutions
About the role
The Sales Account Director will join a team driving TRM’s go-to-market strategy in the US Private Sector market. This is a high-paced role, with a large volume of accounts that move quickly. The Account Director’s goal will be to expand and strengthen our foothold in the North American private sector space.
Responsibilities
- Connect with current and net new key stakeholders within your territory and identify what matters to them, what are their potential mission applications, who holds budgets, who makes decisions, who influences decisions, who owns which process
- Spearhead the implementation of blockchain intelligence into customer workflows, driving towards intimate understanding of the customers' application of TRM's tooling and data to proactively find ways to improve the customers' success
- Create and execute strategic plans for your territory to not only ensure company goals are met across key revenue and churn metrics, but also new growth opportunities are discovered and pursued
- Hone TRM product and customer vertical subject matter expertise to enrich every stage of the sales process from demonstrations to trial to customer advisory sessions to innovation workshops
- Proactively gather and prioritize customer feedback and champion it within TRM
- Create a roster of happy customers that will refer new prospects, champion TRM, and provide crucial feedback
Requirements
At least 8+ years of experience selling SaaS products, or 4 years experience accompanied with expert customer domain and mission knowledge and a background in consulting
Strong knowledge of crypto-native organizations as well as their workflows, procurement processes, and organizational structures
Strong customer-facing presentation/listening skills with the ability to establish credibility with senior executives
Familiarity with Anti-Money Laundering (AML) regulatory framework
A knack for storytelling. You have the ability understand customer needs and build + convey compelling value propositions
You find excitement or fulfillment through developing meaningful client relationships, identifying new use cases, obsessing over customer happiness, meeting new contacts within accounts, and closing deals
Adaptable. Goals can change fast. You anticipate and react quickly
Autonomous. You own what you work on. You move fast and get things done
Excellent communication. You will need to communicate complex ideas effectively
Collaborative. You must work collaboratively in a cross-functional team and with people at all levels in an organization
Qualifications
Experience with virtual currencies, applications, and their use in financial networks
Strong knowledge of crypto-native organizations as well as their workflows, procurement processes, and organizational structures
Strong customer-facing presentation/listening skills with the ability to establish credibility with senior executives
Familiarity with Anti-Money Laundering (AML) regulatory framework
A knack for storytelling. You have the ability understand customer needs and build + convey compelling value propositions
You find excitement or fulfillment through developing meaningful client relationships, identifying new use cases, obsessing over customer happiness, meeting new contacts within accounts, and closing deals
Adaptable. Goals can change fast. You anticipate and react quickly
Autonomous. You own what you work on. You move fast and get things done
Excellent communication. You will need to communicate complex ideas effectively
Collaborative. You must work collaboratively in a cross-functional team and with people at all levels in an organization
Skills
Customer-obsessed, consultative salesperson
Knowledgeable about blockchain intelligence and digital assets
Comfortable navigating complex processes to close six and seven-figure deals
Benefits
TRM Labs provides a comprehensive benefits package including health insurance, retirement savings options, and paid time off.
Pay
Competitive salary based on experience and qualifications
Schedule
Full-time position with flexible working hours to accommodate the needs of the role and the customer base
Company Culture
TRM Labs is a high-velocity, high-ownership team that expects clarity, follow-through, and impact. We prioritize our customers' missions and operate with a high level of ownership, adaptability, collaboration, and creative problem-solving.
Additional Information
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy. We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM. Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law. If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
Contact Us
If you have any questions about the role or the application process, please email us at careers@trmlabs.com.