Account Director (Client Services)

About the role

PRI Healthcare Solutions is looking for a talented Account Director (AD) to join our growing team. We have offices based in NYC and Paramus, NJ and offer a flexible hybrid work schedule; three (3) days in office depending on business needs.

Responsibilities

• Maintains knowledge of brand, category, strategy and marketing for assigned client teams/brands
• Possesses multiple therapeutic expertise and serves as consultative and strategic; directing the strategic development of projects and programs for assigned accounts
• Primary contact to address client concerns, issues and seeks resolution for both client and PRIP
• Possesses the ability to identify, validate, pitch, and close new business within an existing account
• Demonstrates knowledge of industry/category occurrences and provides direction on issues impacting the business
• Buils and maintains positive client relationships with a focus on achieving client strategic objectives
• Oversees account management of all projects with a high level working knowledge of all projects to assist in issue escalation/resolution
• Provides leadership for all the teams and sets model example for the department and advocates for their teams; positive team dynamics and works to train and mentor teams to ensure positive cultural attitudes
• Guides junior staff regarding potential new business to appropriate next steps; instills in their team the confidence to do their job well and to exceed client expectations
• Exemplifies all the basics of public speaking; executes written communications in a business manner
• Oversees financial management, budget tracking, and reconciliation development
• Reports account/project status on a regular basis to management, project team and client via WorkFront timeline and status reporting
• Contributes to internal trainings and initiatives as requested by senior management
• Assumes other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position and can add value

Qualifications

• Bachelor's degree in related field
• Minimum of 6-8 years of medical education/communications experience (speakers’ bureau experience not applicable), preferably in an agency setting
• Management experience strongly preferred
• Strong account management skills with ability to manage multiple projects simultaneously
• Ability to work well under pressure and adapt to ever-changing scenarios
• Strategic acumen and consultative client management experience
• Previous success leading client business coupled with the experience of encouraging and supporting direct reports
• Ability to build rapport and to work well with internal and external teams
• Judgment skills: decision making that is logical and based on a sound thought process
• Proficiency in Microsoft Office applications
• 25% travel domestically
• Demonstrates knowledge and ensures adherence to internal processes, PhRMA, ACCME, OIG, and HCC guidelines
• Experience working with pharmaceutical clients required

What We Offer

• A competitive compensation package
• The salary range for this position is $130,000–$150,000. Compensation will be commensurate with experience, skill level, functional and/or industry knowledge, education level, certifications, as well as other qualifications
• Paid annual vacation, holiday and sick time off
• Comprehensive health plans including medical, dental and vision
• Competitive 401(k) investment options and generous company matching program
• Life insurance
• Commuter benefits
• Employee referral awards
• Tuition reimbursement
• Training opportunities through industry-recognized programs
• A creative and passionate workplace and a fun, collaborative team environment
• Three Week “Work from Anywhere” benefit, to ensure work life balance

About PRI

As the US-based medical communications division of Haymarket Media, PRI develops highly customized products for our pharmaceutical clients. The overarching goal is to develop impactful programs that elevate disease awareness and build brand affinity through scientifically-rigorous integrated marketing solutions. Our matrix client teams work tirelessly to ensure that our client-centric solutions take full advantage of our scientific and clinical knowledge, key opinion leader relationships, industry intelligence, marketing expertise, creative and digital innovation, advanced data analytics, exceptional program management, and expansive print/web/mobile distribution channels through our premier network of affiliated Haymarket Media medical brands.

About Haymarket

Haymarket has its heart and soul in publishing and media. Since the company was founded half a century ago, Haymarket has always prided itself on being a highly creative business, with an unrelenting focus on the quality of the products and the people. The philosophy has always been quite simple: only by having the highest quality individuals can you produce the highest quality products, combining the best in content, design, production and customer services. Globalization is opening up the world further and provides many opportunities for growth. Haymarket has offices around the world and many of the titles are now truly global brands. Haymarket serves a broad spread of business markets, from marketing to medicine to technology along with exhibitions and live events. Predicting the shape of the business in 3, 5, or 10 years is almost impossible; and the unpredictability is part of the appeal. Haymarket aims to be the perfect company to work with or for – we have the processes and attitude that ensure quality and consistency, and an entrepreneurial spirit that makes every day rewarding. As a Certified B Corporation, we're proud to be part of a community of companies working together for change, and taking part in collective action to advocate for a shared goal of a global economy that benefits people and the planet. An equal opportunity employer, Haymarket Media does not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, or any other protected category recognized by state, federal, or local laws. Beware of fraudulent activity where individuals are contacting job seekers claiming to represent Haymarket Media. Please note that only emails from @haymarketmedia.com are legitimate. When applying for roles with Haymarket Media, you will receive an email directly from a member of the Talent Acquisition team or communication through LinkedIn. You can view our open positions on our website US careers section: www.Haymarket.com California Applicants may view Haymarket Media, Inc.'s Privacy Statement for California Residents here.