Account Director

About the role

The Account Director is the “face” of Snow to the client, reporting to the Associate Vice President/Vice President. This person is ultimately responsible for ensuring that clients’ expectations are being exceeded in regard to the specifications outlined in agreed-upon Statements of Work (SOW).

Responsibilities

• Conduct regular meetings with the Account Team
• Maintain close contact with everyone on the team and be aware of all ongoing projects
• Provide support, guidance, and resources as necessary
• Confer with Account Team for internal issue resolutions related to project deliverables
• Review ongoing performance results and identify needs of team members
• Implement coaching or mentoring partnerships as appropriate
• Interview potential team candidates
• Keep VPs apprised of key issues regarding account status
• Manage the workload of the team members assigned to the brand, ensuring that all tactics contained in the SOW are being executed in a professional and timely manner
• Ensure that all team members understand and are involved with key client expectations
• Partner and collaborate with Creative Team (in terms of brand strategy) for development of materials
• Oversee the production and development of marketing materials and procedures for dissemination
• Recommend appropriate policies regarding pricing, promotion, product and market evaluations, and marketing strategies
• Supervise client invoicing and budgeting process
• Analyze profits and losses
• Develop SOWs for clients
• Analyze business developments and consult trade and marketing journals to monitor trends and determine opportunities
• Look for opportunities to “upsell” Snow’s programs and services
• Confer and collaborate with VP to develop strategic recommendations to clients
• Prepare for and attend strategic planning meetings with clients
• Identify, research, and propose new areas for business growth

Requirements

Although your day-to-day work should primarily take place during regular office hours (8:30 AM– 6:00 PM, Monday–Friday), there will be occasions when you are required to work late into the evening and/or over the weekend.

Qualifications

• Bachelor's degree (B.A. or B.S.) from a four-year college or university
• Five–seven years of related experience and/or training preferred

Skills

Strong organizational, communication, and problem-solving skills.

Benefits

No specific benefits mentioned.

Pay

No specific pay details provided.

Schedule

No specific schedule details provided.