Account Director

About the role

For our client, we are seeking an Account Director to join the team of a leader in the Real Estate & Construction space. This role will lead a strategic global account and serve as the primary point of contact for senior stakeholders. The position is focused on delivering high-quality facility management solutions, strengthening client partnerships, and driving account growth across a complex portfolio. It also plays a central role in improving employee experience, team performance, and operational consistency. Location: Sunnyvale, CA - US based candidates only, no visa sponsorship available.

Responsibilities

• Create and execute a global account plan focused on exceeding client expectations
• Articulate value propositions to drive global account growth
• Develop and maintain trusted advisor relationships with key stakeholders
• Oversee global program delivery with emphasis on enhancing employee experience
• Establish Standard Operating Procedures (SOPs) for the account
• Hire top talent for all account roles
• Create actionable career development plans for direct reports
• Advance the organization's diversity and inclusion priorities

Qualifications

• 10+ years of executive leadership experience in Facility Management and Commercial Real Estate
• Demonstrated success in driving global employee experience programs
• Expertise in developing outsourced Integrated Facility Management solutions for Fortune 500 companies
• Experience in hiring, training, and retaining large teams of 100+ in client service roles
• Proven budget management skills
• Bachelor's degree required; MBA or advanced studies preferred

Benefits

• 401(k) plan with matching contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

Pay

Compensation: $225,000 – $250,000 annually