Account Director
About the role
Jellyfish is a full-service global digital agency that combines strategy, creative, data, and media buying and planning expertise with technology. We are the unconventional global marketing partner of the future, creating and delivering culturally relevant creativity that cuts through the clutter.
Responsibilities
Act as the US Regional Lead for a key account, cultivating deep-rooted relationships with key client stakeholders.
Partner closely with an adjacent US Account Director and collaborate seamlessly with different capability and regional team leads across Mexico, the US, and EMEA.
Directly manage, mentor, and develop a junior Account Executive (AE).
Oversee and implement AI-enabled E2E frameworks across creative, strategy, production, localization, and copy validation workstreams.
Drive the change management process, consulting with clients on how to integrate AI workflows and platforms into their marketing ecosystem, to unlock new product revenue streams for the business.
Manage a high-volume marketing calendar and high-profile product launches across the Google business unit you are responsible for.
Direct cross-functional internal teams, including Project Management, Production, Creative, and Strategy, to ensure flawless execution.
Drive the creative and experiential side of the account, taking big conceptual ideas and bringing them to life through end-to-end production.
Meet aggressive commercial growth targets by proactively upselling new engagements, maximizing current account value, and ensuring exceptional retention.
Qualifications
Experience: 7+ years of creative production and client management experience handling complex, multi-market global brands (tech or fast-paced digital accounts preferred)
Tech-Sector Expertise: Proven track record working with large clients, preferably within the tech sector
AI & Digital Literacy: A strong working knowledge of how Generative AI, agentic workflows, and automated asset production are reshaping the creative landscape
AI Implementation Track Record: Practical experience leading AI transformation. You must be able to demonstrate how you have successfully integrated AI into creative workflows, built operational frameworks, and navigated the change management challenges that come with tech adoption
Change Management: Demonstrated ability to lead teams and clients through significant process or technology transformations without sacrificing output quality
Agile Expertise: Proven experience operating in sprint-based or highly iterative production environments, rather than purely waterfall frameworks
Hybrid Skillset: A unique blend of strong client management (CM) commercial focus and clear project management (PM) operational understanding
Commercial Acumen: Strong experience managing multi-million dollar account, scoping tech-enablement projects, and utilizing CRM tools (e.g., Salesforce) for pipeline health
Production Literacy: Deep fluency in modern creative production practices, scaling content across multiple audiences and/or markets
Geographic Alignment: West Coast location preferred to align with West Coast clients (open to New York for the right candidate)
Pay
The salary range for this role is between $150,000-175,000 USD, annually, and final offer is dependent on experience.
Schedule
This is a hybrid position, ideally based out of one of our West Coast offices in either Portland, Los Angeles, or San Francisco, but we are also open to NYC.