Account Director

Job Summary

Become an expert in the application and sale of litigation support services for your territory. These services include Electronic Data Discovery, Document Hosting/Coding, Consulting, Managed Review and other Professional Services. Become a trusted advisor for clients while working to identify new opportunities to upsell within their business.

Partner with Sales Management to align the sales strategies in the market and meet annual revenue targets along with personal earning goals. Perform hunting activities to identify the needs of new potential clients. Schedule and attend sales calls, customer meetings, presentations and demonstrations. Account management of existing and newly added clients. Diligently work to achieve high customer satisfaction ratings. Coordinate billing and project activities with all internal teams to support the optimal outcome of client engagements. Meet daily sales outstanding goals for your assigned territory.

Qualifications & Characteristics

• Proven high-achiever with a track record of selling success where you’ve met or exceeded goals
• Ability to produce a sales brag book of continual goal achievements for quotas and client satisfaction
• Pick up quickly on new technology verticals and sales strategies
• Excellent communicator – Presentation of complex technical details, articulate, and able to instill confidence in clients
• Bachelor’s degree or equivalent work experience

Pay

Your specific salary will be determined based on several factors: Location-based market rate for the role, Your abilities in relation to the job specification, Performance during screening and interview, Pay parity with the wider team in the considered location. Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Benefits

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Epiq Leadership Compass

• Fosters Relationships & Collaboration: Build trust and alignment through open communication, shared goals, and strong partnerships to drive collective success. Nurture long-term relationships, remove collaboration barriers, and celebrate cross-team success.
• Engages & Influences: Inspire action and alignment through clear communication, purposeful influence, and a compelling vision. Use storytelling to build buy-in, align communication with organizational goals, guild alignment through strong engagement, maximize performance, and empower teams to manage their own goals. Translate vision into clear priorities and prepare for disruptions with strong change management.
• Achieves Operational Success: Drive continuous improvement and operational excellence through smart processes, data insights, and quality execution. Improve workflows for team efficiency, use clear documentation and expectations, resolve issues quickly using data and feedback.

Equal Employment Opportunity

Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities.