Account Development Sales Representative – Heat Exchanger Markets

About the role

Join our team at Alleima Tube Americas and help shape the future of materials technology! At Alleima, we develop advanced materials and solutions that enable our customers to be more efficient, profitable, and sustainable. We are seeking a motivated and customer-focused Business Development & Inside Sales Representative to drive profitable growth within the Heat Exchanger market across North America.

Responsibilities

• Develop and execute sales strategies to grow Alleima's presence within the heat exchanger industry.
• Establish Alleima as the preferred tubing supplier with heat exchanger fabricators, OEMs, EPC contractors, and end users.
• Identify, qualify, and develop new business opportunities and strategic accounts.
• Build and maintain strong relationships with key customer stakeholders and decision-makers.
• Develop customer account plans that identify business drivers, growth opportunities, and action plans.
• Conduct customer visits, technical presentations, and business reviews to strengthen partnerships and uncover new opportunities.
• Gather and communicate market intelligence, competitive information, industry trends, and customer feedback.
• Collaborate with Technical Marketing and Product Management to develop value propositions and market strategies.
• Manage the complete sales cycle from RFQ receipt through order fulfillment.
• Analyze customer inquiries and specifications to prepare competitive commercial and technical proposals.
• Negotiate commercial agreements, contracts, pricing, and delivery terms.
• Process and maintain quotations, opportunities, projects, and orders within CRM and ERP systems.
• Monitor order progress, delivery schedules, and project milestones to ensure customer satisfaction.
• Cook up closely with production units, planning, logistics, and quality teams to align customer requirements with manufacturing capabilities.
• Handle post-sales activities including documentation requests, order status updates, complaint resolution, and commercial follow-up.
• Participate actively in daily sales team discussions regarding quotations, projects, priorities, and business decisions.

Qualifications

• Bachelor's degree in Engineering (Mechanical, Chemical, Materials, Industrial, Petroleum) or Business Administration.
• Minimum 3 years of experience in business development, inside sales, account management, technical sales, or customer service within industrial markets.
• Experience in heat exchangers, process equipment, refining, petrochemical, chemical processing, power generation, energy, or related industries is highly preferred.
• Strong commercial acumen with the ability to identify opportunities and convert them into profitable business.
• Excellent communication, presentation, and relationship-building skills.
• Able to manage multiple priorities while maintaining attention to detail.
• Experience working with ERP, CRM, and Microsoft Office 365 applications.
• Strong problem-solving and analytical skills.
• Fluency in English is required.