Account Development Representative I

Responsibilities

• Use a variety of creative sales tactics to build relationships with decision makers at high potential target accounts.
• Win new parts & service accounts with a particular emphasis on selling maintenance plans on competitor fleets and developing new business.
• Directly sell replacement batteries, attachments, manual & motorized pallet jacks, and warehouse products.
• Generate leads across One Material Handling Solution, including forklifts, racking, etc.
• Make in-person cold calls and prospecting phone calls to generate leads and appointments.
• Develop relationships with key decision makers at select existing accounts.
• Find new opportunities to grow the relationship with existing accounts and develop new revenue streams by increasing penetration into fleet support, sales, or other product lines.
• Work with the service department to close large service quotes and increase close rate at large accounts in the territory.
• Sell & execute paid inspections, operator training, and other consultative services to businesses to bring in net new revenue.
• Use CRM as an integral part of your day and standard process, maintaining updated account, decision maker, and fleet needs in CRM.
• Log all call reports in CRM and maintain detailed notes.
• Project manage implementation of a customer solution / resolution to support Ops as directed by leadership.
• Develop strategic Plans to Win in the territory in collaboration with other Sales & Ops team members.

Qualifications

• College degree
• 2 - 4 years of sales or customer-facing experience

Skills & Abilities

• Great written and verbal communication skills (position requires significant face to face time with both customers and fellow employees).
• Excellent interpersonal and customer relations skills.
• Proficient at Word, Excel, PowerPoint, etc.; willing and able to learn new technology.
• General knowledge of maintenance, repair, and parts department functions.
• Organizational skills.

Benefits

• Competitive pay.
• Comprehensive benefits.
• Multiple health plans including one plan with 100% employer paid premiums.
• Generous 401K matching.
• Industry-leading time off plan with new employees earning 3 weeks of PTO per year and eligible for up to 5 additional sick days.
• A family owned and operated business that prioritizes the needs of our employees and customers.
• The ability to grow your career with us through substantial training opportunities for all team members.