Account Development Representative (ADR)

Responsibilities

• Manage inbound lead qualification and routing, including discovery, needs analysis, and setting qualified appointments for the Account Executive team
• Own expansion and upsell efforts within the existing customer base, identifying growth opportunities and closing SMB deals independently
• Hunt for new business within assigned accounts while partnering with Account Executives on larger Mid-Market and Enterprise opportunities
• Build and foster strong relationships with customers through consultative conversations
• Create thoughtful and personalized outreach strategies for account expansion and cross-sell opportunities
• Collaborate closely with Account Executives, Sales Leadership, and Customer Success to drive revenue growth
• Support marketing initiatives related to inbound lead follow-up and customer expansion
• Contribute insights from customer conversations to help improve the product, messaging, and overall customer experience

Requirements

• Prior experience in sales development within a SaaS company, preferably HR technology
• Superior verbal and written communication skills with a keen attention to detail
• Experience in start-up, entrepreneurial and ambiguous environments
• An analytical and process-oriented mindset
• Active team player, self-starter, and multitasker who can quickly adjust priorities
• Experience with CRM systems (Pipedrive a bonus)
• Experience with modern Sales & Go To Market tools (Zoominfo, Zoom, Slack, etc)

Qualifications

• Must be at least 18 years old
• Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
• Must pass a drug test and background check, to the extent permitted by law
• Must be able to work at our Salt Lake City HQ at least 3-4x/week

Benefits

• Health insurance
• Dental insurance
• Life insurance
• Vision insurance
• AD&D insurance
• Paid vacation and sick time, commensurate with tenure
• Retirement plan with company match
• Onsite gym
• Historic downtown SLC office location
• Great access to the freeway, Trax, and FrontRunner
• Stocked kitchen with drinks and snacks

Pay

Competitive compensation

Schedule

Full-time position