Account Coordinator - Bloomington

Key Responsibilities

• Collaborate with the Account Manager and stakeholders on groundbreaking projects that shape the future of healthcare.
• Deliver top-notch after-sales support to build lasting relationships and ensure customer loyalty.
• Respond swiftly and accurately to client inquiries, becoming their go-to expert and trusted partner.
• Cultivate strong client relationships through regular communication, ensuring we’re always aligned with their needs.
• Report on account status to keep our strategies agile and responsive to the fast-evolving healthcare landscape.
• Engage with Leadership: take advantage of major opportunities to interact with key leaders in the organization, fostering valuable relationships that can drive your professional growth and influence strategic initiatives.
• Contribute to comprehensive project planning efforts by collaborating with cross-functional teams, identifying key milestones, and ensuring timely execution to achieve successful outcomes for our clients.
• Lead customer-facing communications to ensure clear understanding and alignment on project goals, while actively participating in project planning to deliver tailored solutions that meet client needs.

Qualifications

• 2-4+ years of experience in customer service or account management.
• Strong verbal and written communication skills for effective client engagement.
• Excellent organizational and multitasking abilities to manage multiple projects.
• Proficient in project management skills and tools, and Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong analytical and problem-solving skills to address client needs.
• Ability to work collaboratively within a team and maintain positive relationships.
• Keen attention to detail for accuracy in project deliverables and communications.
• Flexible and adaptable to changing priorities in a fast-paced environment.
• Customer-centric mindset focused on understanding and addressing client needs.
• A knack for thriving independently in a dynamic, fast-paced environment.

Benefits

• Competitive pay
• Health insurance, dental and vision plans
• 401(k)
• Flexible schedules
• Generous paid time off

Pay

Competitive salary commensurate with experience.

Schedule

Flexible schedule to accommodate the needs of both the employee and the organization.