Account Associate - State Farm Agent Team Member
Benefits
- Bonus based on performance
- Company parties
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
ROLE DESCRIPTION
As a State Farm Account Associate, you will be responsible for making outbound calls to prospective and existing customers to promote State Farm insurance products, schedule appointments with agents, and provide excellent customer service. Your role is critical in expanding our customer base and supporting our agents in delivering personalized insurance solutions.
RESPONSIBILITIES
- Makes outbound calls to prospective customers to promote State Farm insurance products and services.
- Identifies and qualifies leads for agents by gathering relevant customer information.
- Stays informed about the various insurance products and services offered by State Farm.
- Follows up on leads generated from marketing campaigns or referrals to schedule appointments for agents.
- Provides initial information to potential customers and answers basic questions about insurance options.
- Maintains and updates a database of prospects and customer interactions.
- Ensures all communications adhere to State Farm guidelines and compliance standards.
- Prepares regular reports on call activity, lead generation, and appointment scheduling.
QUALIFICATIONS
- Previous telemarketing or sales experience, preferably in the insurance industry.
- Communication and persuasion skills; proficiency in using CRM software.
- Basic understanding of insurance products or a willingness to learn.
- Ability to handle rejection and remain motivated.
- Organizational skills to manage and track multiple leads.
- Professional and courteous telephone manner.
- Focus on achieving targets and contributing to the agency’s growth.
COMPENSATION
$25,000.00 - $35,000.00 per year
My team's mission
We are dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We serve customers in Eaton Rapids, MI with auto insurance, home insurance, life insurance, and retirement planning needs. State Farm agents are independent contractors who hire their own employees. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none