Account Analyst I

DEPARTMENT DESCRIPTION

The Regional Business Office is responsible for the accurate and timely follow-up on claims for services provided at all lines of business in all service locations.

EXPERIENCE/EDUCATION/QUALIFICATIONS

• High school diploma or equivalent required.
• College preferred.
• One (1) year collections, finance/accounting or medical billing experience required.
• One (1) year medical business office experience preferred.
• Experience or training in EPIC Software, ICD-9 or CPT, Medical Terminology, and other relevant areas preferred.

KNOWLEDGE/SKILLS/ABILITIES

• Confidentiality: Knowledge of the importance of confidentiality.
• Communication: Communicate information verbally and in writing so others will understand.
• Customer Service: Ability to communicate to people internal and external to the organization and to represent the organization to customers, the public and external sources.
• Problem Solving: Ability to identify problems and review related information using logic and reasoning to evaluate options and implement solutions.
• Team Building: Ability to work as part of a team or on your own.
• Basic knowledge of policies and procedures related to the resolution of accounts.

PHYSICAL DEMANDS

• Climb stairs: Rarely (0 - 20 lbs).
• Lift: Rarely (0 - 20 lbs), Frequently (0 - 20 lbs), Continually (0 - 20 lbs).
• Carry: 1-handed, 0 - 20 pounds; 2-handed, 0 - 20 pounds.
• Bend forward: Rarely.
• Kneel: Rarely.
• Stand: Frequently (0 - 20 lbs).
• Walk: Level surface, Rotating trunk.
• Reach: Upward, Forward.
• Push: 20-40 pounds force.
• Pull: 0-20 pounds force.
• Sit: Rotating trunk, Sitting.
• Reach: Forward.
• Manual dexterity: Hands/wrists, Fingers, Grasp Hand/Fist.