Accessible Technology Assistant (COMPUTER RESC SPEC 1)

About the role

The Student Disability Center (SDC) within the division of Student Affairs oversees the provision of academic accommodations, adjustments, and services for approximately 4,100 disabled students to facilitate equal access to the University's educational programs.

Responsibilities

• Provide Training/Assistance to Students with Disabilities in using Accessible and Assistive Technologies
• Assist in Coordinating Alternative Media, Communications, Record-Keeping, and Other Accommodations; Various Departmental Needs

Requirements

• High School Diploma and/or equivalent experience
• Minimum 2+ years’ experience in working in college setting in Disability services or similar work environment
• Experience providing tech support/trouble-shooting for devices such as computers, tablets, & mobile devices, and providing tech support/trouble-shooting for computers, tablets, & mobile devices, in the context of multiple operating systems, software programs, apps, and cloud storage services (e.g., Windows, Mac, Google, etc.), for students who must use their own personal equipment
• Experience using accessible/assistive devices, software, apps, on-line services, and web/mobile applications such as Livescribe Smartpens, assistive listening devices, ABBYY, ClaroRead, Dragon Naturally Speaking, JAWS, SensusAccess, Google Docs, Box.com, etc
• Experience creating electronic text and alternative formats including using optical character recognition to convert to various formats (e.g., .doc, .rtf, .pdf, .jpeg, .mp3, .epub, .mobi, Braille)
• Experience interacting with individuals of varying ages, roles, and cultural backgrounds in person, through email, telephone, video conferencing, VOIP, or IM and researching new technologies and implementing for departmental needs
• Strong organizational, interpersonal, and communication skills with the ability to manage multiple priorities in a fast-paced environment, provide training and support for accessible technologies, respond effectively to inquiries, and maintain confidentiality of student and disability-related information
• Knowledge of confidentiality requirements and ability to protect and maintain confidentiality and security of student information, including disability- related information

Qualifications

• Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

Skills

• Strong organizational, interpersonal, and communication skills with the ability to manage multiple priorities in a fast-paced environment, provide training and support for accessible technologies, respond effectively to inquiries, and maintain confidentiality of student and disability-related information

Benefits

• High quality and low-cost medical plans to choose from to fit your family's needs
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
• Retailment benefit options for eligible roles including Pension and other Retirement Saving Plans

Pay

$30.84/hr. - $42.34/hr.

Schedule

TBD