Access Specialist I- Huber Heights - Full Time
Dayton Children's Hospital · Huber Heights, OH · 2 mo ago
OTHRFull-time
Full time, 40 hours per week
Schedule
- 4 × 10-hour shifts
- Every 3rd weekend and holiday rotation
About the role
Patient Access Representatives provide customer-service coverage and assume responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties while maintaining patient relations, customer satisfaction, and Dayton Children’s Hospital financial solvency.
Responsibilities
- Appointment scheduling
- Patient registration
- Transcribing orders
- Insurance verification
- Telephone coverage
- Data entry
- Filing protected health information (PHI)
- Patient referrals
- Payment collection
Requirements
- High school diploma or GED required
- Customer service experience (front desk/patient facing)
- Healthcare experience preferred