Access Specialist I- South Campus- Full Time
Dayton Children's Hospital · Dayton, OH · 4 days ago
OTHRFull-time
About the Role
Patient Access Representatives provide customer-service coverage and assume responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties while maintaining patient relations, customer satisfaction, and Dayton Children’s Hospital financial solvency.
Responsibilities
- Appointment scheduling
- Registration
- Transcribing orders
- Insurance verification
- Telephone coverage
- Data entry
- Filing protected health information (PHI)
- Patient referrals
- Payment collection
Schedule
- Full time, 40 hours per week
- Monday–Friday, 8:30 AM–5:00 PM
- Possible Saturday rotation
Requirements
- High school diploma or GED required
Qualifications
- Customer service experience (front desk/patient-facing)
- Healthcare experience preferred