Access Representative - Plastic Surgery & Dermatology

Duties

• Schedules, reschedules, and cancels patient appointments with Physician and Nurse Practitioner, receptionist and customer service representative.
• Performs check in and check out functions in clinic.
• Enters patient data into computer systems accurately and completely. Includes patient registration, medical record assignment, and visit creation.
• Prepares release of information and consent forms for patient signature according to applicable statutes, sends requests to other health care provider(s) and coordinates the receipt of this additional information for the physician(s) and other health care providers.
• Receives and relays information to providers, nursing personnel, patients, family members and visitors by acting as a communication liaison.
• Assures confidentiality of information regarding patients, hospital personnel and medical staff.

Qualifications

• High School Diploma, GED or HiSET equivalent.
• Higher levels of education required. Associate's Degree or business college certificate preferred.
• Computer data entry, customer service, collections and medical record responsibility experience preferred.
• Knowledge of medical terminology preferred.