Access Network and OSS Architect

Duties And Responsibilities

• Develops solutions in support of service offerings in the access layer.
• Evaluates emerging network technologies and conduct proof-of-concepts.
• Leads engineering teams through complex hardware refreshes, configuration deployments, and software updates.
• Analyzes traffic patterns and performance metrics to proactively scale bandwidth and minimize latency.
• Collaborates with hardware and software vendors to evaluate products.
• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Works with product, IT service delivery and advanced engineering to determine needs.
• Reviews existing integration capabilities, data sources, and cost and functionality.
• Creates work effort estimates for assigned tasks and support prioritization and release management.
• Deployment of core code modules, unit test tools and release notes for enhancements and bug fixes.
• Installs, administers, configures and maintains CPE activation, provisioning, and operations applications including operating systems and related software.
• Uses established change management processes to ensure operational procedures are performed with minimal customer impact, (i.e. during established maintenance window).
• Documents systems configurations and upgrades.
• Implements change control policies and disaster recovery plans.
• Maintains applications, device availability, network conditions and system reliability and performance, service and program maintenance and storage resources.
• Works on multiple highly complex major projects requiring innovative, original solutions.
• Plans multiple projects simultaneously.
• Estimates, tracks & completes project on time and within budget where the results are key to successful completion of major projects/programs.
• Ledds group of engineers and technicians and is responsible for budget and manpower estimates.

Qualifications

• Education: Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or related field.
• +10 years’ experience in network engineering, with at least 2 years specifically in an architectural or principal design role.
• Experience/Skills Needed: Deep expertise in routing and switching protocols (BGP, OSPF, EIGRP, EVPN, IEEE 802.11 wireless standards).
• Cloud & Automation: Experience integrating on-premises access networks with cloud environments and utilizing automation tools (Python, Ansible, Terraform).
• Experience migrating legacy GPON networks to XGS-PON architectures.
• Knowledge of open-source broadband frameworks like BBF (Broadband Forum).
• Strong technical writing skills to produce high-quality architectural design documents (ADD) and method of procedure (MOP) guidelines.
• SME on multiple platforms and/or systems under specialty and with a detailed understanding of how multiple systems interact.
• Able to provide innovative solutions to unique problems.
• Able to work independently with minimal supervision and infrequent work reviews while meeting outcomes and goals provided by department head/organizational leadership.
• Experience in providing guidance and training to team and other departments.
• Exercises substantial initiative/judgment in work methods and in interpreting goals.
• Able to give effective presentations to critical/high level customers and effectively represent work group on review panels and cross-organizational teams.
• Can write convincing proposals and reports with necessary documented evidence for external consumption.
• Knowledge of end-to-end service design and operations of voice, video, data, and business services.
• Knowledge of provisioning process.
• Knowledge of firmware deployment process.
• Computer Skills: Microsoft Applications i.e. Excel, Word, Powerpoint. Google Application Suite i.e. Drive. Sales Force Ticket Systems.