Access Management Clerk

About the role

This is a 12-month contract position with our client in Kansas City, MO.

Responsibilities

• Complete the credentialing issuance process and provision USB security tokens for internal customers who require electronic access to specific systems.
• Follow established procedures and controls for processing incoming system access requests.
• Meet or exceed metrics related to accuracy, timeliness, and customer satisfaction in processing requests to establish, modify, or discontinue access to services and internal business applications.
• Use multiple electronic access platforms while adhering to strict security controls and procedures.
• Verify the accuracy of access requests and associated documentation.
• Conduct due diligence to verify authorization; assess customer eligibility, complete required back-end application updates, and document customer interactions into applicable systems, following established procedures.
• Verify the accuracy of requests and conduct due diligence when handling a variety of customer/business-specific requests.
• Follow information security controls when setting up products, services, and/or applications for external/internal users.
• Modify or discontinue access, communicate access instructions to users, map user credentials and server certificates, and provision physical devices for access control and encrypted information storage.

Requirements

• 1+ year of experience with access management, provisioning equipment, or other operations that utilize PCs and manual processes.
• Demonstrated computer skills and data entry skills.
• Excellent attention to detail.
• Demonstrated customer service skills.
• Solid understanding of processes and awareness of security risks and controls (physical security, access security, etc.).
• Demonstrated communication, interpersonal, and teamwork skills.

Benefits

• Low-cost employee benefits.
• Paid time off.
• Paid holidays.
• 401(k) with an immediately vested company match.