Access Control Specialist (In Office 4 Days/Week)

Job Summary

Responsible for operation of the Georgia Power and Southern Company Gas physical access control systems, provisioning access clearances to GPC, SCS, and GAS ID badges, and assigning those badges to individuals. Physically create badges and issue, mail, or remotely print them to strategically placed corporate security badge printers. Perform guest‑relations services including greeting and checking in visitors. Serve as a subject‑matter expert for all Electronic Security Support Team (ESST) scopes of work and manage on‑demand projects for corporate security such as enterprise physical and electronic security systems programming, access‑control data audits, integrator support, and technical support for project managers. Maintain, update, and audit physical access‑control systems, procure supplies, and manage storeroom inventory while ensuring adherence to departmental policies, procedures, and badging quality assurance. Provide excellent customer service to internal and external customers.

Responsibilities

• Operate and maintain Georgia Power and Southern Company Gas physical access‑control systems.
• Provision access clearances and assign GPC, SCS, and GAS ID badges.
• Create, issue, mail, or remotely print badges to corporate security printers.
• Greet and check‑in visitors as part of guest‑relations services.
• Act as ESST subject‑matter expert and manage security‑related projects on demand.
• Perform access‑control data audits and support system programming.
• Provide integrator and technical support for project managers.
• Maintain physical access‑control system data, updates, and configurations.
• Procure security supplies and maintain storeroom inventory.
• Ensure compliance with departmental policies, procedures, and quality‑assurance standards.
• Deliver high‑quality customer service to internal and external stakeholders.

Requirements

• Minimum 1–2 years of customer‑service experience.
• Beginner‑level knowledge of the CCure application.
• At least 1 year of troubleshooting experience.
• Developing knowledge of corporate security business functions.
• Basic understanding of ESST responsibilities.
• Beginner‑level operation abilities with CCure 9000 Monitoring, CCure 9000 Administration, JIRA, ProWatch, and Microsoft Office.
• Ability to focus on individual projects and assignments to develop knowledge and abilities.
• Apply basic concepts, techniques, and procedures to accomplish tasks.
• Demonstrated progression toward proficiency in access‑control processes, procedures, technical specifications, and plans.
• Ability to build effective relationships and work with moderate instruction and guidance.
• Adherence to established procedures and consultation with management for any protocol deviations.

Schedule

Full‑time position. Must be in the office a minimum of four (4) days per week, with occasional mandatory Saturday work as required.

Benefits

Southern Company offers a comprehensive total‑rewards strategy that includes a competitive base salary, annual incentive awards for eligible employees, and health, welfare, and retirement benefits designed to support physical, financial, and emotional/social well‑being. The position may also be eligible for additional compensation such as incentive program bonuses. A summary of benefits is available at https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf.

Company Overview

Georgia Power, the largest electric subsidiary of Southern Company (NYSE: SO), serves 2.6 million customers in 155 of Georgia’s 159 counties. The company delivers clean, safe, reliable, and affordable energy through a diverse generation mix that includes nuclear, coal, natural gas, solar, hydroelectric, and wind. Recognized by J.D. Power and Associates for customer satisfaction, Georgia Power emphasizes value, reliability, customer service, and stewardship.

Southern Company is a leading energy provider serving 9 million customers across the Southeast and beyond. Its portfolio includes electric utilities, natural‑gas distribution, competitive generation, distributed energy solutions, fiber‑optic networks, and telecommunications services. The company is committed to innovation, resilience, sustainability, and achieving net‑zero greenhouse‑gas emissions by 2050. Southern Company’s corporate culture has earned numerous awards for its values and dedication to service.