Access Control & Security Project Manager - Greater New Orleans

About the role

The Access Control & Security Project Manager is responsible for planning, executing, and closing Access Control, CCTV, and related physical security projects for new and existing clients. This position will work closely with AC&S technicians, installers, subcontractors, vendors, clients, and internal teams to ensure project deliverables are completed within scope, budget, and timeline.

Responsibilities

• Manage access control installation projects from kickoff through closeout.
  • Coordinate site readiness, client access, technician scheduling, materials, and subcontractor support.
  • Track project scope, labor budget, material needs, change order requirements, and completion status.
  • Avoid scope gaps, site readiness concerns, material issues, and field conditions that may impact project success.
  • Ensure project documentation, closeout details, and handoff information are accurate and complete.
• Manage camera installation, replacement, and expansion projects.
  • Clock in field resources, equipment availability, client scheduling, and site access requirements.
  • Monitor project progress, installation timelines, material readiness, and budget performance.
  • Ensure final documentation and project closeout requirements are completed.
  • Escalate project risks, budget concerns, and change order needs in a timely manner.
• Manage related low voltage and physical security work, including cabling, door hardware coordination, device installation, and site readiness.
  • Coordinate with clients, technicians, installers, vendors, and subcontractors to keep projects moving.
  • Identify site conditions, scope gaps, or missing materials that may impact schedule, budget, or project completion.
  • Escalate project risks, budget concerns, and change order needs in a timely manner.
  • Ensure required closeout documentation, device information, access details, photos, and handoff notes are completed before project closure.
• Manage the planning, scheduling, execution, financial tracking, and closeout of AC&S projects.
  • Schedule resources effectively to ensure proper use of personnel, equipment, vendors, and subcontractors.
  • Confirm field readiness before scheduled work, including materials, site access, client availability, technician instructions, and required documentation.
  • Communicate scheduling conflicts, resource capacity issues, project blockers, and priority concerns to leadership in a timely manner.
  • Prepare project financial updates, including cost to completion, margin impact, profitability, and variance explanations.
  • Identify projects trending over budget early and escalate concerns with clear supporting details.
  • Review labor, materials, expenses, and change orders before project closure to confirm project financials are accurate.
  • Identify scope changes, missed assumptions, material gaps, site conditions, client requests, and labor overruns that may require change orders.
  • Coordinate timely change order documentation and escalation before additional work is performed whenever possible.
  • Communicate change order needs clearly to clients, internal teams, and leadership.
  • Ensure approved change orders are properly tracked, communicated, and reflected in project financials.
  • Follow up on assigned work, documentation, updates, and timely completion of tasks.
• Track project budget performance from kickoff through closeout, including labor budget, material budget, cost to completion, and margin impact.
  • Develop and maintain project budgets, tracking expenditures to identify variances and adjust plans accordingly.
  • Forecast project end dates, remaining labor, remaining materials, and resource requirements.
  • Utilize Microsoft Excel and ConnectWise to track and analyze project financials, including budget variances, resource allocation, cost to completion, profitability, and forecasting.
  • Prepare project financial updates, including cost to completion, margin impact, profitability, and variance explanations.
  • Identify projects trending over budget early and escalate concerns with clear supporting details.
  • Review labor, materials, expenses, and change orders before project closure to confirm project financials are accurate.
  • Identify scope changes, missed assumptions, material gaps, site conditions, client requests, and labor overruns that may require change orders.
  • Coordinate timely change order documentation and escalation before additional work is performed whenever possible.
  • Communicate change order needs clearly to clients, internal teams, and leadership.
  • Ensure approved change orders are properly tracked, communicated, and reflected in project financials.
  • Follow up on assigned work, documentation, updates, and timely completion of tasks.
• Collaborate with cross-functional teams to ensure project requirements are understood and completed.
  • Participate in team meetings and contribute to process improvement initiatives.
  • Conduct project kickoff meetings with clients to discuss project scope, goals, timeline, expectations, and next steps.
  • Regularly communicate project status, risks, issues, schedule changes, and blockers to clients and internal stakeholders.
  • Work closely with cross-functional teams to ensure project requirements are understood and completed.
  • Contribute to process improvement initiatives.
• Identify potential project risks and develop mitigation strategies.
  • Monitor and manage project risks throughout the project lifecycle.
  • Escalate major risks, budget concerns, client issues, and scheduling conflicts as necessary.
  • Identify scope gaps, site readiness concerns, material issues, and field conditions that may impact project success.
  • Identify projects trending over budget early and escalate concerns with clear supporting details.
  • Review labor, materials, expenses, and change orders before project closure to confirm project financials are accurate.
  • Identify scope changes, missed assumptions, material gaps, site conditions, client requests, and labor overruns that may require change orders.
  • Coordinate timely change order documentation and escalation before additional work is performed whenever possible.
  • Communicate change order needs clearly to clients, internal teams, and leadership.
  • Ensure approved change orders are properly tracked, communicated, and reflected in project financials.
  • Follow up on assigned work, documentation, updates, and timely completion of tasks.
• Ensure projects are delivered on time, within scope, and within budget.
  • Perform quality checks and project reviews throughout the project lifecycle.
  • Maintain accurate and up-to-date project documentation.
  • Ensure required closeout documentation, device information, access details, photos, and handoff notes are completed before project closure.
  • Coordinate clean project handoff to Service when applicable.
  • Contribute to process improvement initiatives.
• Manage project teams, including technicians, installers, vendors, and subcontractors.
  • Assign tasks and responsibilities to team members, providing guidance and support as needed.
  • Cover internal and external resources to maintain project timelines and protect project budgets.
  • Follow up on assigned work, documentation, updates, and timely completion of tasks.
  • Enforce safety protocols and procedures to maintain a safe work environment.
  • Investigate and report any accidents or incidents.
  • Ensure technicians, installers, vendors, and subcontractors follow required safety practices while onsite.

Qualifications

• High school diploma or equivalent required.
• 2+ years of experience in project management, project coordination, operations coordination, construction coordination, field service coordination, or a related role.
• Basic understanding of project budgets, labor tracking, forecasting, or cost management.
• Proficiency in Microsoft Excel is required.
• Experience with project management software, ticketing systems, PSA tools, or similar business platforms.
• Strong communication and interpersonal skills to interact with clients, team members, vendors, subcontractors, and stakeholders effectively.
• Ability to work independently, manage multiple priorities, and meet deadlines.
• Strong organizational and problem-solving skills with attention to detail.
• Ability to delegate responsibilities and follow up on assigned work.
• Ability to identify project risks, scope gaps, budget concerns, and change order needs early.
• Preferred qualifications include:
  • Associate’s or bachelor’s degree in Business Administration, Project Management, Construction Management, Information Technology, or equivalent experience.
  • 3+ years of experience in project management, project coordination, construction coordination, field service coordination, or related work.
  • Prior experience with ConnectWise Manage or another PSA platform.
  • Relevant project management certifications such as CompTIA Project+, CAPM, PMP, ITIL 4, or Six Sigma.
  • Experience managing or coordinating CCTV, Access Control, physical security, low voltage, structured cabling, or construction-adjacent projects.
  • Experience coordinating technicians, installers, subcontractors, vendors, and client scheduling.
  • Experience managing project budgets, labor forecasts, cost to completion, profitability analysis, and project financial reporting.
  • Familiarity with access control systems, video surveillance systems, cabling infrastructure, door hardware coordination, and field installation workflows.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k)