Access Control Officer (Западный Ескене 30/11/2020)

Responsibilities

• Implement and maintain the access control function in accordance with SD Access Control procedures and signed Work Instructions.
• Ensure an efficient, high-quality badging service.
• Manage the badging function through dynamic interface with departments such as HR, Transport, HSSE, and Asset/Risk Owners for:
  • New appointments (where applicable)
  • Badge applications (permanent and temporary)
  • Categorization and initial survey
  • Photo ID, access area, and levels approval
  • Provision of badge and stationery
  • Testing and briefing
• Handle badge registration, declarations, and administration—both digital and hardcopy (filing, registers, records, and reports).
• Activate and deactivate badges according to procedures.
• Obtain written approval for all exceptions to the rule.
• Capture and archive ID and badge information.
• Perform data analysis, interpretation, and weekly reporting.
• Support the Supervisor in reviewing and developing badging procedures and work instructions.
• Assist the Reception access control function with skills and knowledge when required.
• Manage Phonebook Registration (photos) returns and data submission to ICT.
• Ensure satisfactory performance according to operational objectives and KPIs.
• Plan, request, coordinate, receive, record, control, and safeguard badging equipment, material, supplies, and stationery.
• Maintain a professional and friendly image, upholding high conduct and professionalism with customers.
• Report any incident to the direct supervisor, line manager, or as per established SOPs.

Requirements

• Preferred: Official administration qualification (degree or diploma level) or another relevant qualification/tailored organizational programs/courses.
• Preferred: Qualifications or experience in filing and/or document management systems.
• Minimum of 1-2 years of experience in badging processes and/or business administration, business processes and systems, communication, or basic resourcing.

Skills

• Interpersonal skills: Strong verbal, nonverbal, and written communication in English.
• Innovative, effective time management, self-motivated, and ability to work independently.
• Flexibility to adapt to changing situations.
• Problem-solving and analytical skills.
• Preferred: Professional business and report writing.
• Planning and organizing abilities.
• Quality orientation and attention to detail.
• Persuasiveness, decisiveness, and action orientation.
• Native-level Russian/Kazakh and excellent fluency in English.
• Computer Skills: Proficiency in Microsoft Office (Word, Excel, Outlook) and Internet/Intranet.

Location: Eskene West (14/14 rotation schedule).