Access Control Office - Savina

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.

About the role

Under the direction of the general manager, the Access Control Officer is responsible for ensuring the safety and security of the property at our luxury residential community, Savina located in San Diego. They maintain a constant security presence, patrol common areas, enforce HOA rules, and provide concierge services to residents and guests.

Responsibilities

• Conduct regular inspections of the property, including the building perimeter, hallways, and stairwells.
• Monitor surveillance cameras and report suspicious activity.
• Respond to disturbances and emergencies as needed.
• Coordinate resident moves and ensure common areas are protected.
• Operate the elevator control system to direct visitors to the correct floors.
• Greet residents, guests, and visitors at the kiosk in a welcoming manner.
• Answer phones and provide information to callers.
• Maintain the appearance of the lobby, elevators, and package room.
• Assist residents with package delivery and retrieval.
• Document discrepancies, incidents, and emergency responses.
• Complete daily activity reports and pass-on logs.
• Maintain inventory of forms, supplies, and other items.
• Adhere to HOA rules, regulations, and emergency procedures.
• Understand and implement emergency procedures.
• Report complaints and non-compliance issues to management.
• Perform other duties as assigned.

Requirements

• A minimum of 1 year of security or relevant experience is preferred.
• Skilled problem solver with high attention to detail and a high sense of ethics and honesty.
• Ability to respond swiftly to safety and emergency related situations.
• Ability to work independently and as part of a team.
• General computer proficiency in Microsoft Word, Outlook, and the ability to learn and operate the property management software utilized by Action Property Management.
• Must be 18 years of age and be able to successfully pass a pre-employment background check and drug screening.
• A high school diploma or GED equivalent is required.
• Physical ability to stand and sit for extended periods.
• Capable of lifting up to 35 pounds as needed.

Benefits

• Comprehensive benefits package including medical, dental, and vision.
• Pet insurance.
• 401(k) with company match.
• Life and disability support for qualifying team members.
• Generous paid time off, including vacation hours, sick time, and company-observed holidays.

Pay

$21 to $23 per hour

Schedule

Monday - Friday; 2 PM to 10:30 PM

Why you’ll love working here

At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued.