Access Associate
Responsibilities
- Manage incoming calls while providing necessary information
- Greet patients and provide direction as needed
- Schedule patient appointments
- Complete the registration process for patients as defined by departmental policy
- Verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
- Collect and process payments when applicable
Qualifications
- Required Qualifications: None
- Preferred Qualifications: 2 year degree or equivalent combination of education and work experience preferred, Intermediate computer skills, Excellent customer service and communication skills, Associate degree preferred, One year of customer service experience preferred
Education
LICENSES / CERTIFICATIONS: Physical Requirements S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.
Pay
The listed base pay range is $17.85 - $20.00 per hour. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Schedule
Days, Monday-Friday 7:30a-4p
Benefits
N/A
City
Rochester
Postal Code
14618