Access and Security Program Manager

About the role

R&DE oversees and manages facilities related to building access and security, including physical key distribution, electronic card access control administration, and video camera administration. This role also involves after-hours response to facility needs and lockout support.

Responsibilities

• Oversee the daily operation and management of assigned facilities and programs, including scheduling and assigning work to staff and coordinating with staff, subcontractors, and/or vendors;
• Coach lower level managerial staff;
• Oversee staffing and performance evaluation of assigned staff;
• Contribute to department or division staffing needs forecast;
• Clarify and resolve problems spanning multiple areas or technical fields and/or oversee or develop programs within assigned facilities;
• Manage and/or develop budget for area of responsibility, including staffing, maintenance, contracts, etc.;
• Manage ongoing service contracts as applicable;
• Participate in department/unit strategic management, including making recommendations involving short-term planning for facility-type projects and for longer-range programs/projects; providing input into long-range financial, budgeting, and programmatic planning and development; providing input into the development of policies and procedures; interpret and manage policies and procedures for assigned area;
• Oversee and/or monitor project activities; ensure integration with larger unit goals; coordinate with staff, subcontractors, and/or vendors;
• Ensure the implementation of suitable physical security measures; badges, cameras, alarms, electronic/physical locks, etc.;
• Configure and administer physical access control, video surveillance, and interrelated systems;
• Conduct regular security assessments and audits to identify vulnerabilities and implement corrective actions as necessary.

Qualifications

• Bachelor's degree in engineering or other appropriate technical area, or combination of technical education, training, and experience;
• Two or more years of experience managing facilities operations staff in an environment with a variety of building types (administrative offices, classrooms, laboratories, residential & dining facilities, auditoriums, etc.);
• Knowledge of environmental and safety rules, regulations, and policies;
• Demonstrated ability to work and communicate effectively with others;
• Demonstrated experience managing service contracts;
• Demonstrated experience developing and managing budgets;
• Demonstrated experience planning, developing, and implementing programs;
• Ability to interpret planning specifications, documents, working drawings, and related reports.

Additional Qualifications (Highly Desired)

• Experience in implementing and managing electronic building access control systems (e.g., Lenel, Assa Abloy).
• Experience in implementing and managing video camera systems (e.g., Genetec, CCURE).
• Experience in physical key inventory and distribution.
• Experience ensuring access is provided and removed per policy and procedures.
• Experience providing excellent building access service to diverse internal and external customers in a fast-paced environment.
• Working Knowledge Of National Information Standards Organization (NISO), International Standard Organization (ISO), PCI Security Standards Council (PCI).

Additional Knowledge, Skills, and Abilities (Highly Desired)

• Lenel Certification.
• Physical Security Certifications (CPP, PSP, etc.).