Accenture Walk in Jobs 2025-26 Freshers Hiring

About the role

The Customer Support Associate role at Accenture involves handling Tier 2 customer support through inbound calls. Key responsibilities include ensuring 100% issue resolution and customer satisfaction, following client-defined and internal processes, and assisting customers with self-service portals.

Responsibilities

• Handle Tier 2 customer support through inbound calls
• Ensure 100% issue resolution and customer satisfaction
• Follow client-defined and internal processes
• Help customers navigate self-service portals

Requirements

Candidates must have excellent oral and written English communication skills, be flexible to work night shifts with rotational weekly offs, and have 1 to 4 years of experience in customer support or voice process roles. Strong communication skills are essential, especially since this is an international voice process.

Qualifications

• Any degree or 12th pass qualification
• At least 1 year of relevant experience in customer support (for 12th pass candidates)

Skills

• Excellent communication skills
• Strong problem-solving and empathy skills
• Proficiency in relevant systems and processes

Benefits

• Two-way cab facility for eligible locations
• Exposure to global clients and international work standards
• Structured training programs for skill enhancement
• Long-term career growth and internal job mobility

Pay

Best in industry

Schedule

Work from Office

Benefits

• Two-way cab facility for eligible locations
• Exposure to global clients and international work standards
• Structured training programs for skill enhancement
• Long-term career growth and internal job mobility